Assistant Manager
Praised by my managers for my superior customer services compared to my co-workers* Supervised daily operations to ensure that food safety, product preparation, andcleanliness standards are maintained.* Scheduled and supervised staff.* Maintained standards of restaurant safety and security.* Responsible for cost control, customer service, restaurant and employeeappearance, building sales, maximizing profits and employee development.* Assisted with planning of special events and promotions* Prepared and interpreted financial and operational reports and schedules,analyzes data and develops solutions to ensure operating goals are achieved* Assisted in the achievement of controllable profit goals by monitoring controls andtaking corrective action to achieve the desired result* Worked with the Restaurant Manager to attract, hire, onboard and retain the besthourly talent to meet staffing requirements and guest service standards* Brought employee relations issues, deviations from brand standards, and otherguest issues to the attention of the Restaurant Manager; recommendscorrections; and participates in their execution as required* Worked with the Restaurant Manager to develop hourly employees throughcorporate training programs, individual development plans, and systemassignments* Developed relationships with civic, business, school, and professionalorganizations to establish good community relations and increase guest counts* Monitored that proper security procedures are in place to protect employees,guests and company assets* Enforced sanitary practices for food handling, general cleanliness andmaintenance of kitchen, dining areas and restrooms* Registered, and complete other jobs assigned by a Subway manager* Fielded customer questions and complaints about personnel or productsincluding cleaning and stocking* Cleaned kitchen, restaurant, and restroom areas as well as stock food goodswhen supply runs low