• Partner with Business in defining the enablement opportunities and Evangelize new & future capabilities that support strategic initiatives.• Provides leadership in the creation and management of the product roadmap. This includes grooming the backlog and managing the release schedule of functionality (also includes working with the BAs to ensure consistent documentation of features).• Expose the separate channels to each other's needs to converge the channels to a common business approach.• Oversee the socialization and documentation of system capabilities and how they enable business processes.• Research and identify current and future competitive and technology landscapes.• Collaborate with other Product Owners to ensure consistency and build synergies.• Manage change through understanding and communicating the risks, opportunities and tradeoffs when priorities shift. Illustrate the financial impacts of change, both positive and negative.• Chair periodic meetings with Business Leaders and Users to review and discuss internal and external markets, technological advances and product roadmap.• Collaborate with IT leadership to ensure alignment on product direction and departmental goals.• Evangelize new, future and existing capabilities of the product to Business leaders.

• Interview all levels of the organization to understand their needs to facilitate improvements to applications• Solution focused thinking used to utilize existing technology against new business challengesSolves organizational information problems and requirements by analyzing requirements; designing software programs; recommending system controls and protocols. Represent the business community and IT in prioritizing, analyzing and documenting business processes, identifying opportunities for improvement/enhancements and negotiating agreements and commitments between business partners (internal and external) and IT from requirements gathering to final implementation and maintenance. The Business System Analyst will work directly with clients/leadership at various levels within the company and with outside parties to research and identify operational business requirements with sufficient detail and clarity to allow IT staff to collaboratively develop the solution.• Act as a Business/SME liaison back to the business leadership or IT Staff to influence, manage change, and educate for priority setting to ensure business commitments and objectives are met.• Participate in cross-functional work sessions with both the business and IT customers to capture stakeholder needs and required system requirements/features.• Involved in creating the Project Charter, SLA’s and Statements of Work. • Partners with the IT Architect while identifying resources to accomplish the goals and objectives of the project. • Participate in development, documentation and analysis of detailed functional requirements via system• Use Cases and Use Case Realizations

• Managed a team of six analysts; hiring staff, balancing workloads and developing the talents of the entire team• Developed measurable goals for the team, utilizing (then unheard of) satisfaction surveys to gauge the success of my team • Interfaced with IT to improve our business software• Managed client relationships and related deliverables

• Assisted the long distance manager by providing local leadership and guidance• Responsible for User Acceptance Testing of software changes, to ensure new tools were accurate and complete• Ensured that the team’s deliverables were accurate, validated, and timely • Delivered insights and retail receipts to Acosta’s clients• Created custom Access solutions to manage large data setsThe Retail Analyst primary responsibility of this position is to provide analysis and supporting recommendations for the Retail Analytics team, supporting internal retail-driven initiatives and external client reporting and initiatives.• Manage deliverables and requests for assigned clients for merchandising objectives related to short term client projects• As assigned, create analysis, recommendations and presentations to support retail initiatives and projects.• As assigned, develop standard templates, scorecards and benchmarking capability across customer teams and region.• As assigned, deliver retail analysis presentations to both internal and external contacts.• Provide support and recommendations for improvements to tools and information used within retail analytics.

• Used computer and Excel skills to efficiently manage my team and provide insights to upper management• Learned from the trenches what it is to be a front line manager of sixty hourly associatesThe Area Manager is responsible for the effective leadership, management, and development of a group of Retail Service Merchandisers/Lead Merchandisers, and for representing Acosta, our clients, and our customers by effectively supervising and managing reset and remodel work. The ideal candidate is a self-starter, quick learner, has a strong attention to detail, and is effective at leading and managing a geographically distributed team. They must possess excellent organizational skills, strong communication skills and the ability to build relationships with business partners. • Interviewing and hiring candidates, on-boarding and training new associates, managing performance and career development, managing conflict and personnel issues, and providing coaching and support.• Develop a strong understanding of Acosta’s business model, Client and Customer details and expectations, and the specific details of the reset and remodel work processes. Work in the field periodically to better understand reset and remodel requirements. Provide backup support for reset and remodel work as needed.• Manage assigned reset and remodel to completion, on time, and with high quality results. Answer questions, solve problems, resolve personnel issues, and adjust resources as needed. Ensure the delivery of all materials, supplies and equipment necessary for assigned reset and remodel work.• Partner with store personnel and Mandate team to achieve and maintain merchandising excellence, discuss schedules and changes, meet goals and expectations, and build an effective working relationship. Be proactive in alerting management to any unsafe act or condition to prevent injuries.

• Used formatting and formula skills to present meaningful data from unwieldy sources• Used Excel, with AC Nielsen & IRI plugins, to make category rankingsThe primary responsibility of this position is to provide for the integration of syndicated scanning data and/or demographic information into graphical presentations and/or category management business reviews within the assigned Marketing area.• Coordinate with the category development manager to implement strategic plans developed by sales and marketing for the market, hub, client or customer team.• As directed, create business reviews and presentations dealing with specific needs as they pertain to category management, top line reports, and "New Client Interviews".• Responsible for the use and understanding of IRI and ACNielsen syndicated scanning data, Spectra Demographic data and systems utilized to generate the information for category reviews. • Analyze and create base marketing presentations for assigned clients within the market, hub, client or customer team.• Assist business managers, clients and/or trade contacts, and marketing in order to fulfill requirements as needed within the market, hub, client or customer team.• Participate in local market presentations and assist in the operation of presentation equipment (computers, LCD Panel, overhead, etc.) as required.• Coordinate efforts and communications with the region's marketing hub to ensure all information and analytical requirements for the branch are being met.• Visiting customers in the market with business managers may be required.• Miscellaneous duties as assigned.

• Created and managed Plan-o-Grams (item placement maps) on-site at Winn-Dixie• Was introduced to life within the walls of a cubeThe primary responsibility of this position is to provide for space management and section merchandising on the assigned categories at the assigned customers. This includes basic analysis of financial data at both the account and market level.• Maintain and update all plan-o-grams for assigned categories and/or sections for assigned customers, and make hardcopies accessible to any Acosta personnel.• Advise and update Acosta personnel of any customer distribution and shelving developments when appropriate.• Increase shelf space for brands and/or products represented by Acosta based on sales performance from syndicated or internal scan data.• Make recommendations to customers for changes in space allocation for entire category and/or sub-category based on available financial data.• Assist in developing product variety mix reports for key customers for both the account and competitive market.• Routinely visit customers in the market to make category/plan-o-gram presentations and/or proposals regarding shelf merchandising.• Gather product specific and/or shelving information (physical characteristics) at the store level either manually or with space technology software.

• In the store associate, realizing the value for Acosta’s clients, by enforcing company to retailer item placement agreementsThe Retail Merchandiser is responsible for representing Acosta, our clients, and our customers by effectively working in teams to perform reset and remodel work including, but not limited to, reading and implementation of plan-o-grams, new item placement, void corrections, and special merchandising activity. The ideal candidate is a self-starter, quick learner, has a strong attention to detail, and works well in a team situation. They must possess excellent organizational skills, strong communication skills and the ability to build relationships with business partners.•Read and follow a plan-o-gram to effectively complete reset and remodel work. Have a working knowledge of merchandising and retail terminology.•Perform duties such as moving and cleaning shelves, installing new racks and shelves, displaying merchandise properly, placing shelf strips and attaching tags properly, checking date codes and plan-o-gram integrity, and processing packouts, restocks and reorders as necessary.•Assist in gathering and moving materials, supplies, fixtures and equipment necessary for the assigned set work.•Partner with store personnel and co-workers to achieve and maintain merchandising excellence, discuss changes, and build an effective working relationship.

If it happened behind the line, I could (and did) do it:BakeGrillPointFrySaladPrep (AM/PM)Meat cuttingDishExpoInventoryOrderingClosingOpening

I did everything that needed done outside of the office.