Umer Saeed Email & Phone Number

Johar Town, Lahore

Lahore, Pakistan

Dubai, United Arab Emirates

• Sell specific products and services to consumers.
• Demonstrate products and show consumers how to maximize their features.
• Process orders in person and over the phone.
• Checking portal and allotting new sim-cards to ensure number is in stock.
• Verification of customer documents to prevent my company from fraudulent activity.
• Registration of customers to the Du Sales portal for online application.

Lahore, Pakistan

• Assisted customers with their queries and problems by phone and e-mail.
• Assisted my team to contact with new and existing customers as per my direction.
• Helped customers to place new orders easily.
• Forwarded important and serious matters to the seniors.
• Transferred urgent calls to the required departments quickly and accurately.
• Entered and updated new customer details in the customer relationship management software according to administrative guidelines.

London, United Kingdom

• Assisting with the day to day running of the restaurant.
• Deputising in the absence of the General Restaurant Manager.
• Advising senior managers on staffing needs and personnel issues.
• Cultivating a positive working environment for all staff to work in.
• Keeping accurate statistical information and records.
• Organise work schedules and shifts, also appointing contract staff when needed.

London, United Kingdom

• Guide the customers about our products and giving them the comparison with our companies’ services and rates.
• Manage and communicate customers and the team members.
• Maintain relationships with existing customers and welcome them with warm greetings.
• Receive and process customer complaints.
• Assess the effectiveness of customer relations and recommend remedial actions.

Master Of Business Administration (Mba), Accounting And Finance, Pass

Post Graduate Diploma Level-07, Business Management, Pass

Bachelor’S Degree, Business/Commerce, General, 1St Position