Vanessa Hermesch Email & Phone Number

Shawnee, Ks, Us

United States

- Gather feedback from faculty and students to develop a product roadmap and vision that will solve market needs and technical capabilities. - Evaluate the value stream for learning products to present business cases and capital projects that will determine MVP and backlog initiatives. - Coordinate efforts and define requirements across product contributors including architecture, UX, product teams, development teams, testers, marketing, content & editorial, and media experts so a collaborative solution can be implemented that meets client needs. - Drive cross-product solutions that will support widespread capabilities and enhance the product portfolio overall. - Implement process improvements with SAFe and in Jira Align by gathering internal feedback and buy-in for implementation while understanding the vision and value for utilization.

Kansas City, Missouri Area

• Serve as a subject matter expert across the portfolio to demonstrate functionality, provide strategic direction for custom client requests and propose third-party integrations that will support processes and strategies for clients across multiple channels in their business. • Collaborate with account teams and clients to gather business and technical requirements for development based on use cases that support the client request, personas, market needs and product portfolio. • Manage and prioritize backlog queues of product enhancements and integrations while communicating and coordinating efforts between internal and external stakeholders, understanding project impact and presenting the project priorities and statuses to multiple levels of leadership. • Outline acceptance criteria for development of the new Product feature or integration while ensuring the enhancement aligns with Product offerings and provides incremental program value for clients.• Direct monthly release communication including presentations, training, end user and industry documentation, and client-facing product collateral showcasing the latest product offerings across the portfolio. • Utilize change management best practices to define learning, process, and communication objectives for product launch activities by understanding stakeholders, clients and end user needs.

Kansas City, Missouri Area

• Collaborate with doctors, educators and key stakeholders to maintain and develop electronic health care software that adequately meets the clinicians’ documentation needs, desired workflow and complies with Children’s Mercy’s policies and terms set by healthcare regulations.• Conducted analysis and data gathering from healthcare providers to understand job responsibilities and initiatives so changes could be implemented to improve processes and create efficiencies. • Lead a vast amount of simultaneous projects by defining goals, change initiatives and training so the enhancements fit within the strategy of the healthcare system and provided solutions for end users.

• Directed hospital software training by collaborating with multiple stakeholders, gathering and analyzing logistic information and allocating sufficient resources so a seamless education process was developed, executed and transitioned.• Facilitated weekly client and staff team calls to evaluate the project plan timeline, acknowledge risks, address action items and review post training information while building relationships with support teams and adapting to versatile, daily changing work through prioritization. • Conducted learning task analysis sessions to identify client training needs, develop training materials and curriculum based on the analysis. • Consulted on instructional design, methods, learning styles and strategies. • Provided interactive, instructor-led classroom training and one-on-one facilitation that encompassed multiple instructional methods to maximize overall training impact.• Managed code upgrade projects for worldwide clients through collaboration, addressing project concerns and obtaining resolution to ensure system standards were achieved prior to each project launch. • Delivered real-time support and just-in-time training for hospital go-live implementations by working side-by-side with employees and providing expertise on the workflows and the software.

Master'S Of Science, Organizational Development

Human Resource Management, Business

Activities and Societies: Alpha Kappa Psi, Sigma Alpha Lambda, KSU Water Ski Club, Blood Drive, K-State Telefund, Cats Against Cancer.

Economics, Business

Study Abroad program January 2011-May 2011