Ensure full involvement in ACE continuous improvement initiatives - utilize ACE tools to improve productivity, performance, and inventory managementInterprets and executes corporate policy, develops budgets and performs fiscal management responsibilitiesResponsible for the on-going management and development of assigned employees. Establish employee goals and provide direct feedback on a regular basisEstablish and manage relations with warehouses, customs broker, sales force and customersAssign tasks, review work, and provide direction to staff while ensuring logistics processes are met within established timelineContinuously monitor and improve the working environment to ensure a safe workplaceReviews departmental procedures for improvements and recommendationCoordinate the logistics flows and working with the external warehouse teamWorking in close cooperation with HQ teams (inventory control, EDI, retail merchandising) for coordinating EDI issues (markdowns and retail processes)

Selected by management to train new team members on client satisfaction, products and services, systems, and company policies and procedures.Placate escalated service calls using diplomacy and tact, ensuring that clients' needs are addressed to maintain client satisfaction, retention, and ongoing business.Enhanced corporate image of the company through continually representing State Farm as a professional and committed organization, maintaining key alliances with a diverse client base.

• Monitored overall progress of the project and established a critical path schedule on the estimated milestone progress dates and due timelines in order to meet the contract completion dates. • Liaised, communicated and consulted with engineers, architect, owner and contractor and prepared economic feasibility studies on changes and adjustments to cost estimates. • Completed a final bid submission review and oversaw the final tender document submission to the client in conjunction with Chief Estimator.• Coordinated between civil and electromechanical agencies for smooth completion of the project.