As a Business Process Manager at ClubCorp, I leverage my 18+ years of experience in IT management and project leadership to deliver innovative and efficient solutions for the largest owner and operator of private clubs in the US. I excel in gathering user requirements and formulating solutions that enhance business operations and create significant cost savings.I also manage vendor relationships to optimize technical performance and uptime, as well as recruit, train, mentor, and direct technical teams, defining, tracking, and driving achievement of IT objectives, metrics, and benchmarks. With my expertise in manufacturing process improvement and payroll systems, I support the hospitality industry's needs and challenges, and contribute to the company's growth and success.