Vicky Smith Email & Phone Number

Houston, Texas, United States

• Perform a wide variety of extremely complex and confidential professional-level executive administrative support duties for Segment Officer and Product Line VP and teams, including calendar management, event preparation, and expense submission and travel arrangements.• Communication liaison for internal communications, ensuring consistent messaging to employees • Employee engagement specialist responsible for developing and implementing strategies, increasing leadership and employee engagement by 75%.• Manage office operations and special projects with facilities team• Create and conduct surveys and provide organized reports to leaders• Development and maintenance of facility SharePoint site to augment time and cost savings for daily operations

Houston, Texas Area

• Responsible for assisting Chief Administrative Officer with calendar management, domestic and international travel arrangements, expense reporting, meeting coordination, presentation and report planning, assisting with special projects• Reporting and data analysis of monthly of KPIs for HR, IT and Commercial divisions for upper executive presentations• Independently coordinated onsite and offsite business meetings, including hotel negotiations and travel• Created and maintained project management SharePoint site, including development of reporting procedures and templates• Development and implementation of quarterly Steel 101 training and knowledge transfer within workplace• Documented best practices for reporting and maintaining project plans for strategy deployment Kanban

Houston, Tx

• Supported President of North America Rental Solutions and eight direct reports with high level administrative tasks including calendar management, domestic and international travel arrangements, expense reporting, meeting coordination, presentation and report planning, assisting with special projects• Prepared agendas, attended and recorded minutes of executive board meetings• Successful vendor management with contractors and designers for office relocation and building renovations, bringing in costs below budget

The Woodlands, Tx

• Performed complex administrative functions and business reporting in support of the CDO and CFO including multiple time zone calendars management, extensive domestic and international travel, expense reporting, meeting coordination, presentation and report planning, event planning and assisting with special projects• Initiated and maintained new SharePoint site for Administrative team• Managed implementation of ACT! CRM for global business development pipeline • Enhanced employee communication by developing and executing monthly e-newsletter for North America and bi-annual corporate magazine

Houston, Texas Area

• Coordinated design of presentations, promotional items and product line information • Developed and monitored training matrix to ensure API and corporate compliance measures• Directed roll-out and implementation of XA Financial System for department• Researched and deployed webinar training for department staff, reducing training expenditures by 73% • Monitored key milestones of two new warehouse facility buildouts, resulting in revenue increase of $60M• Eliminated $11.5M backlog by researching and processing outstanding customer orders• Invoiced/Closed completed outstanding service order jobs totaling $30.9M• Implemented and established data parameters for new work order tracking database program (IssueTrak)

Houston, Texas Area

• Processed scheduling, travel arrangements, expense reports and assorted administrative tasks for CEO• Organized board agendas, meetings and minutes for publicly elected board of trustees• Established county-wide symposiums, providing administrative mentoring and enhancing communication for CEO office• Implemented e-board agenda providing cost savings in publication and enhancing community relationships

Houston, Texas Area

• Responsible for regional business and operational planning processes, including objectives planning, financial management, and forecasting• Performed Financial Analysis of weekly revenue and expense (budget, actual, and variance) reports• Developed process plans and administrative systems for project tracking, personnel, and compensation• Designed and implemented New Hire Onboarding process for remote employees providing substantial cost savings