At the helm of ACT FIBERNET's customer service operations, my role as Deputy Manager is instrumental in driving the organization's commitment to operational excellence. With a rich background in service management, our team's success is grounded in a firm understanding of the technical aspects of our services and a relentless focus on customer satisfaction.Transitioning from Assistant Manager to Deputy Manager, I have refined a skill set that includes strategic delegation and effective job description development. These competencies have been vital in empowering our team, fostering informed decision-making, and maintaining ACT FIBERNET's reputation as a leader in the tech industry.