Accomplished information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.Work closely with Head office IT partners to identify, and implement technology solutions and business process improvements across the organizationDeveloped and managed Osler Calgary IS budgets and expendituresResearched, negotiated, and managed vendors, consultant contracts, and service agreementsCompleted projects by coordinating resources and timetables with user departments and data center.Maintained quality service by establishing and enforcing organization standards.Contributed to team effort by accomplishing related results as needed.Represented the interests and needs of Lawyers, management and Corporate IT in the design and delivery of business systems and applications; ensuring IT solutions are reliable, secure and meet the needs of the organization

Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.Completes projects by coordinating resources and timetables with user departments and data center.Maintains quality service by establishing and enforcing organization standards.Contributes to team effort by accomplishing related results as needed.

Board Member for Calgary Association of Legal Administrators ( CALA).

• Providing helpdesk support to variable Business Unit end users for technical support • Responding to technical related emails, telephone calls and voicemail,• Resolving calls at either first or second levels of support and escalating as appropriate, • Identifying gaps in Process Documentation and/or contributing to documentation

* Process and fill out computer requisition from customers.* Compiles and maintains records of quantity, type, equipment, supplies in organization.* Timely completion of records with 100% accuracy.* Responsible to verify physical presence of inventory with records to rectify errors and report reasons for discrepancy.* Report details of any issues of client to higher authorities.

- Updating and developing website of Sophia Models using AJAX, PHP, MySQL, CSS, Flash, XHTML.

- Creating accounts and new Group policies as well as maintaining existing policies in the Active Directory.- Mapping a directory to drives and managing mapping designations- Assist team members when required on technical issues - Ensure timely, appropriate, and secured access to IT resources - Manage and maintain a high availability environment that recognizes the dependency of the organization on the IT infrastructure for day-to-day operation, and Ensure integrity of the Services and identity management environment- Ensure all user accounts, distribution lists, security groups, and computer & server accounts are secure - Maintain Directory Resource Management and Directory maintenance and policies

Taught Database Management System & Business Application of Computer to the students, enrolled in BBA 6th & 1st semester respectively, to Purbanchal University.Guided the students in their Laboratory works, supervised the Projects, administered grade examinations/assignments and prepared reports. Examined the answer papers of the final examination within the deadline asked by the Purbanchal University.

Taught Computing (9691) to the students enrolled for University of Cambridge GCE 'A' Level.Assisted in troubleshooting user problems relating to Windows Operating System issues, Network Connectivity, TCP/IP configuration, upgrades, MS Office products and Internet connectivity.Performed upgrades, installation of software and drivers and essential desktop troubleshooting. Deployed updates, service packs and hot fixes using Windows Update, Automatic Updates, and Group Policies.Troubleshooting hardware peripherals like printers modem etcUser rights and permission, disabling and enabling accounts, file and folder permissions and configuring security templates as per need. Designed (Leaflets, Banners, Brochures and Advertisements) for college.Guided the students in their laboratory works in the relevant subjects.Administered monthly grade examinations/assignments and prepare the reports.Dealt with guardians in concern of the progress of students in related subject.To be present in the special events of college as requested by coordinator.

Operated whole Business Process of Outsourcing (BPO) Project with Information Technological Skills. Supervised over hundred staffs in data entry project for conversion of pdf to Ms- Word format with the specifications provided. Quality Checked for the job done by data entry persons against the specification provided.Web Developer as Free Lancer till datePersonal Business with Partnership have been operating on online basis.Designing the websites. Mockups were developed using Adobe Photoshop. Converted in to HTML using Cascading Style Sheet and client side scripting.

Conducted different training classes of Basic, Graphic Designing, Web Designing, Programming Languges, etc.