Vincent C. Email & Phone Number

Hello! I am a Consultant and Senior Test Analyst with 6 years of experience in Financial Services and FinTech industry, including 2+ years of parallel experience in Robotics Process Automation and Intelligent Automation. I've had the opportunity to lead a team of 20+ onshore and offshore UAT test engineers and analysts to deliver testing solutions for IA/RPA, BPM, and CRM projects. I possess strong analytical skills and attention to detail with familiarity in delivering technology-enabled solutions within predefined SLAs for client needs.

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  Senior Consultant

  Capgemini

  Jan 2021 - Present - San Diego, California, United States

  ● Collaborate with Dev and SMEs to identify and triage performance/operational issues that arise with RPA implementations in related phases of SDLC, including lower environment data challenges, production uncertainties, and adoption of bots● Lead 2-3 weekly knowledge transfer sessions and “shift-left” initiative to educate and train incoming QE Team of test case automation priority, industry/business knowledge, and IA BAU bots best practices● Managed UAT testing team and coordinated efforts with respective pods to successfully deliver 3 IA bots to Business Launch, collectively saving client $230,000+ annually, reducing average handling time by 82%, and processing ~699 daily transactions● Document and maintain WorkFusion IA Bots’ run-books, ramp plans, and HIL procedures to ensure effortless hand-offs for client, human operators, and future IA bot maintenance team

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  California State University-San Marcos

  Finance