I am passionate about technology and people, and I have been fortunate to align these passions into a career spanning over 20 years. As a seasoned professional, I bring a robust blend of leadership, strategic thinking, and cross-functional collaboration to drive organizational success. My experience includes mentoring high-performing teams and fostering strong client relationships through effective communication, goal setting, and performance management. I excel in influencing and partnering with various functions across the organization to create strategic, data-backed solutions. Leadership and team building is in my DNA.With a strong background in product launch, management and experience design, particularly for online platforms, I maintain a customer-centric approach in all my initiatives. My business acumen is demonstrated by my ability to deliver programs that support growth objectives and develop compelling business cases for prioritizing work. Additionally, I have a proven track record in bridging collaboration between marketing organizations and customer support operations, including business process outsourcing (BPO).My career spans mobile technology, IT consulting, marketing, sponsorships, and business development, all unified by the ability to foster trusted relationships. As a professor, I had the opportunity to both teach and learn from the digital native generation. I helped pioneer disruptive mobile communications and, as an early adopter of digital influencer marketing, continually push the limits with proactive social listening, data-driven marketing, and social commerce.