Results-oriented IT leader, innovator, driving diverse information technology systems, services and operational strategies, with expertise in managing all aspects of IT in variety of industry settings, with automated core processes and enhanced customer experience, over twenty years of professional experience in IT & Cloud Operations driving large, complex, multi-million dollars strategic projects.• IT Global Management: Enterprise-wide leadership of global IT organizations (Americas, EMEA, APAC), service management, delivery, IT Service/helpdesk, IT & Cloud Operations, Dev Ops teams and continuous service improvement using ITIL best practices and methodologies.• Information Technology Management: Strategic planning and Management of multiple data centers, Disaster Recovery (DR) sites, servers, storage, networks, software applications, technology/IT/Cloud operations across multiple sites and geographies.• Governance: Establish and maintain industry standard Information Technology security policies and procedures in compliance with PCI, ISO 27001-2, SOX, SSAE-16, SOC2 (SAS 70 Type 2), GDPR and others. • Risk Management: Establish corporate wide security risk management program, identify and assess emerging security risks, ongoing risk monitoring, and tracking. • Policies & Standards: Develop, manage, oversee the approval, and dissemination of IT Operation & security policies, standards and practices.Specialties: IT Management, IT Infrastructure & Operations, IaaS, PaaS, SaaS, Organizational development.
Listed skills include Agile Methodologies, Cloud Computing, Sdlc, Saas, and 24 others.