Vino Rodriguez Email & Phone Number

Fremont, Ca, Us

New York, Ny, Us

As a Senior Director accountable for leadership, Strategic Planning, Business Transformation and Technology delivery to execute comprehensive IT Strategy key initiatives and continuous service improvement using ITIL best practices and methodologies.• Management of global IT Infrastructure Operations teams – Compute, Storage, Network. • ITIL and ITSM best practices for service delivery excellence and systems availability, reliability and security while keeping TCO low and continually drive KPI improvements.• Management of multiple data centers, Disaster Recovery (DR) sites and operate Data Center Operation - Automation & Orchestrations, Public & Private Cloud, Network operations, Server virtualization, Data Storage, Disaster Recovery, Backups & Restore Technologies.• Manage hybrid data centers (IaaS) and PaaS (AWS) infrastructure solutions along with production support (Dev Ops) teams.• Oversee infrastructure related SSAE16 auditing controls, SOC2 and GDPR. Including execution of information security program backed-up by effective operational procedures, regular status monitoring and reporting activities for compliance. Develop, manage, oversee the approval, and dissemination of information security policies, standards and practices.• Develop risk mitigation strategies, solution and coordinating with cross-functional groups for execution.• Management of capital and operational budget• Vendor management.

Sunnyvale, Ca, Us

Provided strategic leadership & direction for IT Infrastructure & Operations, Network/Server, End User Computing, Mobility, System Administration including Cloud, & Global Help Desk.** Global IT service management (ITSM), delivery & continuous service improvement using ITIL best practices & methodologies. Genius Bar & Follow the sun model for global End User Support & shift left strategies.** Deployed globally ITIL based ServiceNow Service Requests, knowledge incident, problem, asset management, to deliver high quality IT services while reducing overall costs & TCO.** Deployed VoIP RingCentral phone systems globally at all GOOD office locations to reduce overall telephony/conference cost ** Deployed effective Cisco c20/c40 video conferencing & Cisco IVR Customer support call centers globally.** Deployed enterprise class cost effective Druva endpoint backup solution globally in compliance with local regulations.** Provided world class End user Helpdesk/service desk support for both Windows & Mac eco systems using combination of SCCM & Jasper JAMF & plugins. ** Mobile Device Management (MDM) & defined corporate mobile policy including BYOD** Budgeting: CAPEX & OPEX budgets for the entire IT organization aligned with business goals & objectives through KPIs, KRIs & KGIs** Vendor Management & negotiation. Responsible for IT procurement services, timely & cost effective delivery of IT equipments, software & professional services.** Management of corporate IT infrastructure including MS Windows Active Directory (AD), MS Exchange & others** Supported VMWare virtualized environment over 10K plus growing VMs with EMC SAN, for both engineering labs & production.** Responsible for information security & implementing appropriate network protection schemes that protect against penetration attacks & vulnerabilities** Responsible for all internal networks including LAN&global WAN, IPSec tunnels/VPN, & outsourced NOC, Cisco echo system - Cisco FW, routers, switches

Carmel, Indiana, Us

As Director of Technology Operations, a highly visible leadership role with key focus on developing and implementing a strategic technology operation plan, organizing, managing and strengthening a comprehensive IT infrastructure to support and enhance the functional areas of the organization and its mission. •All aspects of information technology management, including overseeing daily IT operations of Multiple Data Centers, Disaster recovery (DR) sites of HP Servers running RedHat Linux (RHEL), (3Par, EMC, NetApp) Storage, software systems, (Cisco, Juniper/Netscreen, HP, F5 Big-IP) networks, (Mitel) telecommunication, Virtualization through VMware and helpdesk across multiple sites, geographies and diverse cultures. •Strong enterprise application deployment and portfolio management skills, and strength in building new teams, leveraging existing assets/implementing from scratch, enterprise-wide IT infrastructures, applications and processes in compliance with PCI, ISO 27001-2, SOX, SSAE-16, SOC2 (SAS 70 Type 2) & others. •Improved Business Processes & Performance Through the Effective Use of Technology. Provided 99.9% site availability uptime with 99% of site page load times < 5s,•Team management – manage aIT Applications, Systems, Network,Release engineers, DBAs•Effective Change control management – developed and implemented strategic application build, deployment, engineering software release, and patch processes in Agile software development environment using Scrum project management methodologies.•Technology review, vendor selection, budgeting, reporting and complex business data analysis.•Overseen successful implementation of Cloud offering of Openlane’s Next Generation Java applications deployed on JBoss, Tomcat in Amazon AWS, Elastic Cloud EC2•Integrations with Salesforce, Google Analytics, HP Project & Portfolio management (PPM), and others

As CIO and Co-founder, responsible for providing leadership, vision and developing strategic direction and maintaining overall technology infrastructure that is cost effective, reliable and compatible with existing and emerging technologies including Data center operations - Servers, Database, Network, Help Desk functions etc. aligned with business objectives and goals.• Management of global organizations (Americas, APAC) and outsourced technology services around the globe.• Management of onsite and offshore engineering teams to develop commercial e-Commerce web services in Agile software development environment using Scrum project management methodologies.• IT service management, delivery and continuous service improvement using ITIL best practices and methodologies.• IT Project management (PMO) including business process analysis, resource allocation, performance assessment & time management, resource consumption estimates, it’s associated budget, vendor selection & negotiations.• Implementation of policies, procedures, protocol and standards to ensure they confirm to business objectives and goals. Formulate project plan, strategic goals and CAPEX and OPEX budgets for the entire IT organization aligned with business goals and objectives.

As Senior IT Manager responsible for Management of multiple data centers, Disaster Recovery (DR) sites foreseeing installation, configuration and maintenance and operate Data Center Operation - Automation & Orchestrations, Network Operations, Server virtualization, Data Storage, Disaster Recovery, Backups & Restore Technologies.

As a Senior IT Consultant architected and delivered effective business solutions and professional services at various customer locations, such as Asimba Inc, Redwood City, CA, LSI, San Jose, CA, Pacific Bell Telesis (AT&T), San Ramon, CA, Federal Postal Information Service Center, San Mateo, CA and others.Mentored IT staffs in consulting excellence and encouraged best practice in project management and project planning.