Senior Project Manager
Current• Joined the Coach Relations team of CoachHub, a digital coaching scale-up with the mission of democratizing coaching across all career levels, to enhance processes to achieve exceptional coach relationship management• Led one of the company’s key initiatives aimed at increasing the gross profit margin by 3% for FY24 uniting and guiding eight cross-departmental workstreams and liaising with stakeholders including the executive leadership• Led a successful Workday implementation… Show more • Joined the Coach Relations team of CoachHub, a digital coaching scale-up with the mission of democratizing coaching across all career levels, to enhance processes to achieve exceptional coach relationship management• Led one of the company’s key initiatives aimed at increasing the gross profit margin by 3% for FY24 uniting and guiding eight cross-departmental workstreams and liaising with stakeholders including the executive leadership• Led a successful Workday implementation for coach billing, mapping the workflow, refining coach data collection and editing processes, ensuring the technology ecosystem supported data quality, and fostering team synergies• Designed and implemented a robust project management framework, from initiation to closure, enabled by solid project governance, utilizing Monday.com• Ensured a thorough change management of the disengagement of an acquired coaching platform, by addressing change impacts on coaches and overseeing the delivery of interventions, including communication packages• Led several projects aimed at enhancing the hiring process and automations on HubSpot, including the development of a database for active sourcing to elevate hiring efficiency and forecasting Show less