Establishing the technical needs of the customer and suggesting appropriate products.Explaining complex technical information to customers in a way that is easily understandable.Following up with customers and resolving any issues that may arise.Keeping customers informed about new technological products.Compiling proposals and reports related to technical products.Continuous feedback to the Management. Updating records of customer communications and contact information.

Work with the main Product Development/R&D team to design and develop new products, product specifications, and solutions.Manage Projects with sales and end users. Involving daily meetings and reporting.Liaise with various departments to generate status of the project on a daily basis.Report presentation every month by coordinating with key persons involved in the project.Support existing products through testing, quality management, and technical support.Work with… Show more Work with the main Product Development/R&D team to design and develop new products, product specifications, and solutions.Manage Projects with sales and end users. Involving daily meetings and reporting.Liaise with various departments to generate status of the project on a daily basis.Report presentation every month by coordinating with key persons involved in the project.Support existing products through testing, quality management, and technical support.Work with suppliers to make changes and manage timescales in line with project deadlines.Carry out supplier selection in liaison with the Quality team ensuring supplier qualification.Manage all project-related paperwork in a timely fashionProvide product-related support to existing Product Managers/Engineers.Highlight any issues that are likely to affect operations to the relevant stakeholders.Build and maintain strong working relationships between relevant departments.Involvement in specific business-related projects when requested.Other ad hoc duties as requested by management. Show less

Taking customer orders as quickly as possible to reduce waiting time by 10%. Assembling the orders within 60 seconds. Presenting to customers in 20 seconds.

Address over 10+ customer queries over the phone and in person.Fixing of Bulbs, Batteries, and Blades. Assembling of cycles.Diagnosing faults. Assisting customers in selecting spare parts and accessories.

Loading and Unloading mail. Sorting mail at 5 yorks per hour. Scanning incoming and outgoing parcels at a range of 1000 items per hour.

Sorting incoming and outgoing parcels at a rate of 6 pallets per hour. Loading and Unloading parcels. Organizing the parcels.

Managed team of 30+ Engineers and technicians in Production Plants like Asphalt, Wet Mix, Static-Crusher, and Workshop to deliver projects for three sites within target. Managed Fleet allocations, Fleet Maintenance, and repairs on-site. Necessitate in Procurement and Store Management. Overlooked administrative jobs like issuing purchase orders, internal invoices, andapproving time sheets for improving workforce efficiency by at least 10%

Supervised 10+ Fleet Maintenance, Production Plant Maintenance, and Repairs in a day.Minimize equipment downtime by 30% by performing routine maintenance. Obtained a 20% reduction in repair costs by maintaining routine maintenance. Initiating Spare parts requisitions, and carrying inventory control of 100+ items. Arranging Purchase Orders, and preparing Internal Invoices of 20+ items a day.

Perform 2-3 routine maintenance, and scheduled maintenance in a day.Reduce 10% of downtime of equipment by effectively accomplishing routine maintenance. Increase the efficiency of the plant by at least 10% by reducing downtime. Attending at least 2 training sessions in a month provided by the company for successfulresults.

Carry out routine maintenance, and scheduled maintenance of fleet equipment and vehicles at least 2 per day. Narrow the downtime of equipment by 10% by constructively executing maintenance. Take part in 2-3 training sessions per month by the equipment manufacturer for effectiveoutput.

Inspection of claimed parts, and develop documents of at least 10 claims a week.Encouraging customers to use genuine parts and explaining the reasons and improvingspare part sales by 15%. Frequent coordination with the Floor and Spares Team.