Ryan Wagner Email & Phone Number

Minneapolis, Minnesota, United States

Bloomington, Minnesota

Edina, Minnesota

Led team of nine responsible for all IT infrastructure, including network, security, server administrations (cloud and on-prem), SQL Database administration, Office365, desktops, telephony, and printing. Managed third-party providers facilitating and providing Help Desk and ERP hosting services Oversaw $1,900,000 budget plus expenses across company business units. Defined and led tactical and multi-year strategic plan to improve company’s security profile across all facets within domain. Organized and implemented processes for security incident response. Directed security incidents, mitigation efforts, and reporting.• Reduced plant outages/staff impact due to IT infrastructure through comprehensive review, remediation, and refresh or training efforts.• Enhanced company’s cyber-security plan to improve strategic posture by completing 22 efforts and upgrades.• Migrated from On-Prem data center to Cloud platform in 12-month effort• Developed staff skills and abilities. Streamlined processes and industrialized procedures.

Supervised and managed team of nine responsible for server administrations, SQL database administration, Exchange, storage, backup and recovery, and data center operations. Oversaw $2,800,000 budget. Implemented standardization processes to ensure build consistency, monitoring, and recoverability for all deployments.• Enacted audit processes for security operations, process validation, and license compliancy.• Initiated cloud evaluations for Exchange Online, SQL availability groups, and Azure design for ongoing operations.

Provided technical leadership to team. Implemented industrialized processes for repeatable consistent deployment of operational activities. Reduced complexity of technical deployments through environment standardization. Organized, reviewed, selected, and deployed Enterprise storage refresh processes.• Implemented Oracle Dataguard to reduce environment refresh times from 18 hours to ten minutes and provide better production environment recovery.

Provided technical leadership to 21 on-shore/offshore resources. Designed audit framework to streamline build process and drive consistency. Developed and implemented AIX virtualization (LPAR). Oversaw design, deployment, and maintenance of 800 UNIX (AIX, HP/UX,Solaris) and Linux (RHEL) servers. Led global team meetings to facilitate effective communication to all team members to understand current state and future efforts and directions. Documented procedures/deployments to streamline effectiveness of L2 resources. Served as UNIX/Linux escalation point (both from technical staff and leadership). Led numerous proof-of-concept, proof-of-technologies, including IBM Power7, HP/UX Itanium, HP/UX 11.31, SAN performance striping (AIX/HPUX). Worked as key resource in all audit operations (Internal/SOX/PCI). Drove system reconfiguration to secured model in repeatable, reusable manner for all supported UNIX/Linux platforms (AIX, HP/UX, RHEL, Solaris).• Guided lease refresh activities, continually driving down costs while giving enhanced performance with greater capacity. Worked directly with vendor, resulting in $2,900,000 in savings.• Worked to re-evaluate existing hardware maintenance levels against service level agreements and implemented essential actions, saving more than $48,000 per month.

Authored company’s UNIX standards, best practices, and policies. Designed and implemented disaster recovery strategies and majority of all UNIX projects. Provided third level support on 7x24 on-call rotation. Implemented major installation of MC/Serviceguard cluster.

. Acted as technical lead for E-commerce website, including procurement, configuration, and hardware installation. Facilitated primary support of company DNS, NIS, and sendmail. Supported HACMP clustered environment. Led all major software/hardware upgrades