Acquired and rebranded existing underperforming restaurant, achieving profitability in three years. Opened second location in June 2020. Navigated through quickly changing government pandemic restrictions, achieved profitability at second location in second year. Closed first location in 2022 after failing to come to terms for renewal lease.Managed all aspects of day-to-day operations including customer service, human resources, scheduling, financial and tax reporting, vendor… Show more Acquired and rebranded existing underperforming restaurant, achieving profitability in three years. Opened second location in June 2020. Navigated through quickly changing government pandemic restrictions, achieved profitability at second location in second year. Closed first location in 2022 after failing to come to terms for renewal lease.Managed all aspects of day-to-day operations including customer service, human resources, scheduling, financial and tax reporting, vendor relations, marketing, promotions, website design and social media content.Increased revenue every year pre-pandemic. 2020 was on pace to continue trend prior to shutdown.Identified emerging food and beverage trends and developed innovative menu items to grow sales.Implemented inventory control measures to quickly identify and correct shrinkage and spoilage issues.Pivoted quickly to profitable grocery delivery business early in pandemic, creating a 100+ item e-commerce website within 24 hours.Maintained target profit margins by developing menu pricing model which updates item cost in real time as vendor pricing changes. Hired, developed and coached productive teams of loyal employees with low turnover rates.Maintained high food and service standards, earning 4 stars or greater rating on major review sites.Connected with and lobbied local elected officials through Chamber of Commerce events. Show less

Led team redeveloping large vacant retail space in LA’s Koreatown. Conducted market and feasibility analysis which indicated the potential for an upscale food court which was an emerging concept at the time. Provided feedback to design team to maximize lease revenue. Determined appropriate market lease terms based on comparable data. Organizational Impact | Contributions: Partner with tenants to evaluate business goals and craft business plans that minimize risk and maximize… Show more Led team redeveloping large vacant retail space in LA’s Koreatown. Conducted market and feasibility analysis which indicated the potential for an upscale food court which was an emerging concept at the time. Provided feedback to design team to maximize lease revenue. Determined appropriate market lease terms based on comparable data. Organizational Impact | Contributions: Partner with tenants to evaluate business goals and craft business plans that minimize risk and maximize ROI and current and future sustainability. Areas of expertise include strategic planning, food and beverage cost analysis, menu planning, and acquisition and implementation of technologies that lower costs and improve outcomes.  Identify, target, and perform due diligence on prospective new retail and restaurant tenants, and advise Managing Partner on potential investment opportunities.  Successfully developed name, branding strategies, and strategic business plan for an 18K square foot restaurant retail initiative. Secured and approved tenant business plan, negotiated lease terms, and took occupancy from 0% to 75% within 5 months. Show less

Closely assisted in all facets of the growth of a 5-store themed pizza chain featuring innovative, interactive games and targeting families with young children. Worked hand-in-hand with ownership in developing operational best practices, creation and implementation of local marketing and promotional programs, menu development, pricing, and all other facets of daily operations. Organizational Impact | Contributions: Analyzed location pricing, operations, staffing, and training… Show more Closely assisted in all facets of the growth of a 5-store themed pizza chain featuring innovative, interactive games and targeting families with young children. Worked hand-in-hand with ownership in developing operational best practices, creation and implementation of local marketing and promotional programs, menu development, pricing, and all other facets of daily operations. Organizational Impact | Contributions: Analyzed location pricing, operations, staffing, and training policies and practices, and assisted ownership in optimizing outcomes through policy and process improvements. Expertly utilized social media tools to achieve an ongoing and positive presence within the local community.  Directed the daily operation of the corporate-owned flagship store. Increased sales by 6% within a 12-month period, and saw an increase in customer satisfaction survey results and positive ratings on social media review sites. Show less

Purpose and Scope: Drove all aspects of the purchase and management of an existing, popular restaurant and bar in the high-traffic Old Town region of Camarillo. Rebranded location, secured acquisition capital, personally managed all financial and budgeting operations, managed food and beverage costs, and developed innovative meal and bar menus. Hired and trained front and back of house staff, and oversaw social media campaigns and personal involvement in the local business community and with… Show more Purpose and Scope: Drove all aspects of the purchase and management of an existing, popular restaurant and bar in the high-traffic Old Town region of Camarillo. Rebranded location, secured acquisition capital, personally managed all financial and budgeting operations, managed food and beverage costs, and developed innovative meal and bar menus. Hired and trained front and back of house staff, and oversaw social media campaigns and personal involvement in the local business community and with elected officials. Organizational Impact | Contributions: Increased revenue by 25% in three years.  Advocated for enhancing downtown neighborhood including the formation of a business improvement district. Honored as the 2009 Camarillo Entrepreneur of the Year for vested leadership and heavy involvement in the community, and business acumen that benefited neighboring merchants of all kinds. Show less

Purpose and Scope: Formed an S-Corporation and successfully purchased and redeveloped a service station and convenience store on a busy Interstate highway that catered to a diverse tourist base. Authored initial business plan and financial analysis, secured startup capital, directed daily marketing, sales and inventory functions, and performed routine accounting and business planning. Organizational Impact | Contributions: Achieved an exemplary return on equity of 300% during… Show more Purpose and Scope: Formed an S-Corporation and successfully purchased and redeveloped a service station and convenience store on a busy Interstate highway that catered to a diverse tourist base. Authored initial business plan and financial analysis, secured startup capital, directed daily marketing, sales and inventory functions, and performed routine accounting and business planning. Organizational Impact | Contributions: Achieved an exemplary return on equity of 300% during tenure. Show less

Provided management advisory services to Fortune 500 companies, financial institutions, real estate investment firms and government entities. Practice focused on real estate market studies, feasibility analysis and appraisals for office/industrial buildings, hotels and golf courses. Significant client engagements included: Appraisal of stockholders’ equity of Castle & Cooke, a new company formed by Dole Food Company in a real estate spin-off transaction. Prepared allocation of… Show more Provided management advisory services to Fortune 500 companies, financial institutions, real estate investment firms and government entities. Practice focused on real estate market studies, feasibility analysis and appraisals for office/industrial buildings, hotels and golf courses. Significant client engagements included: Appraisal of stockholders’ equity of Castle & Cooke, a new company formed by Dole Food Company in a real estate spin-off transaction. Prepared allocation of sales price among the various entities contributing assets to the new company. Prepared cost approach appraisals for property tax appeals of Hawaiian assets. Advisor for Massachusetts Port Authority on negotiations with developer of 600-room airport hotel. Developed a participating ground lease structure allowing client to realize a favorable yield in their implied equity investment in the project. Analysis of securitization offerings identified by Fidelity Investments for possible investment. Procedures included conducting market research, cash flow and valuation analyses for a sample of assets collateralizing each offering. Evaluation of Maui Land & Pineapple’s strategic plan for Board of Directors. Critiqued key elements of the plan, prepared valuation analyses of real estate assets, and advised on capital and management resources. Show less