Direct the day-to-day performance and delivery of technical operations and infrastructure services ensuring alignment with established objectives and standards. Plan and execute key technical projects and integration efforts. Analyze business requirements and processed to identify and optimize areas to enhance technical capacity and performance focused on driving increased efficiency while decreasing costs. Cultivates and manages relationships with vendors to secure the highest level of service… Show more Direct the day-to-day performance and delivery of technical operations and infrastructure services ensuring alignment with established objectives and standards. Plan and execute key technical projects and integration efforts. Analyze business requirements and processed to identify and optimize areas to enhance technical capacity and performance focused on driving increased efficiency while decreasing costs. Cultivates and manages relationships with vendors to secure the highest level of service delivery. • Championed the restructuring of Database, Storage, ETL, Monitoring, Tibco, and Solutions Engineering teams.o Created high performing teams of 35 cross-functional onshore and 19 offshore resources.o Streamlined operations that drove cost savings and stability while introducing new technology and more efficient uses of current technology resulting in $1M+ savings over 2 years while delivering high availability.o Implemented a “follow the sun” support approach providing production support across 10 globally dispersed data centers. • Responsible for the strategic sourcing and vendor management of all Security, Networking, Storage and Database portfolios.o Collaborated with legal and finance to champion a 10% reduction in annual operational overhead by negotiating pricing, restructuring contracts, and modifying licensing terms. o Spearheaded effort that resulted in an annual $1M operational cost savings by eliminating redundancy across technical assets. o Strategically renegotiated key networking contracts to stimulate a $4M savings.• Modernized all infrastructure monitoring and troubleshooting tools that improved efficiency, availability and performance for Prod and Dev Ops in support of 8K+ systems with 99.97% uptime requirements. • Exceeded 30% targets associated with decreasing production outage times and frequency though the use of ITIL, Six Sigma and Scrum methodologies. Show less

Planned, implemented, and managed a diverse portfolio of technical projects while overseeing daily IT operations across global markets. Specialized in situational awareness systems, facial/license plate recognition, surveillance, satellite, and radio frequency communication solutions. Oversaw the design, development, and launch of cutting-edge solutions aligned with business needs. Allocated and coordinate project resources. Defined and monitored project budgets and forecasts. • As the… Show more Planned, implemented, and managed a diverse portfolio of technical projects while overseeing daily IT operations across global markets. Specialized in situational awareness systems, facial/license plate recognition, surveillance, satellite, and radio frequency communication solutions. Oversaw the design, development, and launch of cutting-edge solutions aligned with business needs. Allocated and coordinate project resources. Defined and monitored project budgets and forecasts. • As the Director I identified over $10M of revenue generating opportunities through the management of government and law enforcement feasibility studies. • Created, designed, and implemented one-of-a-kind situational awareness systems (SAS) customized to support unique business requirements specific to multiple US and non-US law enforcement entities, to include:o NATO event level security, Military grade security and hardware protocols, prioritized and segregated/off-grid communication capabilities specific to law enforcement needs, communication affecting capabilities (i.e. jamming etc.), Facial and object recognition capabilities and revenue generating stream enhancements.• Successfully identified and remediated security breaches in foreign police HQ video feeds as well as breach in undercover drug enforcement facility. • Architected a full SAS system with solar powered video surveillance supporting a high-end resort in Dubai. Show less

Served on the Architecture Review Board responsible for platform and project solution decision making involving all Middleware and database technologies. Worked with senior business partners for all banking lines of business to determine business solutions, needed resources and costing. Architected a one-of-a-kind load balanced SQL Server Reporting environment and had the design accepted by Microsoft as a new standard. Managed Global Database organization efforts for all database technologies… Show more Served on the Architecture Review Board responsible for platform and project solution decision making involving all Middleware and database technologies. Worked with senior business partners for all banking lines of business to determine business solutions, needed resources and costing. Architected a one-of-a-kind load balanced SQL Server Reporting environment and had the design accepted by Microsoft as a new standard. Managed Global Database organization efforts for all database technologies. Managed all SQL Server and MySQL technology teams covering every line of the Bank’s business. Led team of nine managers and global database teams supporting 2,000+ systems and 150K users. Managed 50+ concurrent business projects. Coordinated all software and hardware vendor relationships involving database technology and led globalization support efforts for all databases. Led database teams overseeing integration of six major acquisitions. Managed college hire program and training.• Reduced costs and improved global operations by establishing an offshore support facility in India and directly hiring 57 resources while in country.• Architected the new standard for load balanced Global SQL Server Reporting environment.• $30M cost savings over three years by restructuring licensing of SQL Server.• Implemented the largest SharePoint environment in the world at its time.• $10M+ cost savings by consolidating multiple Enterprise Class infrastructures into a shared environment.• Dramatically reduced system failures through hardware, software, and process standardization. Show less