Wallace Chen Email & Phone Number

Xiamen, Fujian, China

To ensure a constant quality and performance from our Chinese suppliers;Responsible for Supplier process controls, Supplier audit and surveillance;Responsible to stop further processing in the event of encountering non-conforming products condition.Ensure timely resolution of supplier failure, corrective actions and preventive actions;Conduct external audits and support internal audits. create audits findings reports and determine proper and corrective actions with our… Show more To ensure a constant quality and performance from our Chinese suppliers;Responsible for Supplier process controls, Supplier audit and surveillance;Responsible to stop further processing in the event of encountering non-conforming products condition.Ensure timely resolution of supplier failure, corrective actions and preventive actions;Conduct external audits and support internal audits. create audits findings reports and determine proper and corrective actions with our suppliers; As owners of 8D, develop, coordinate and/or implement root cause problem solving, preventive and corrective actions;Analyzes reports and/or returned products and recommends corrective action.Ensure timely support to resolve and close supplier related non-conformances;Identifying and recording quality problems and opportunities for improvement, and initiating or recommending solutions;Work closely with other groups and support timely reviews of documents or issues requiring QA action; Show less

Shenzhen, Guangdong, China

Arrange audit / inspection assigement to the employee in peal river delta region according to the request given from customer.Great comprehensive understanding of IT product / process like Monitor, laptop, PCB and Sever etc.Perform the audit or inspection accoridng to customer's demand.Create the 8D report when there is any epidemic or non-conformity defect and follow up CA by the supplier.CAR periodic review with suppliers and perform troubleshooting with supplier to resolve… Show more Arrange audit / inspection assigement to the employee in peal river delta region according to the request given from customer.Great comprehensive understanding of IT product / process like Monitor, laptop, PCB and Sever etc.Perform the audit or inspection accoridng to customer's demand.Create the 8D report when there is any epidemic or non-conformity defect and follow up CA by the supplier.CAR periodic review with suppliers and perform troubleshooting with supplier to resolve issues.ECN / ECR closely follow up and inform customer by recording code or date etc.Customer claim handling and follow up solution by suppliers till case closed.Mass travelling bewteen different suppliers in different city and quite fit in. Show less

Fuzhou, Fujian, China

NPI project handling for specific customer.FAI according to customer's specification and special requirement.Joint function of communication between Manufacturing and Customer.Customer claims handling.Quaterly quality review throughout con-call with customer.Arrange testing items and release data which required by customer.