Wasif Zai Email & Phone Number

Frisco, Tx, Us

• Auditing and maintaining Integrity of the Data in SFDC and all other systems throughout the company.• Configuration of company Roles/Profiles• Assurance of Data Integrity for the company.• Creation/Maintenance of Custom Objects.• Configuration and management of Page Layouts, Lightning Record Pages and Lightning Web Components.• Working knowledge in Flow builder and Workflow actions.• Management, Installation-Uninstallation of INTEGRATIONS of various tools.• Support and Assist in Business Requirement Documents gathering and User Approval Testing for CPQ.• Creating and Managing Reports and Dashboards according to business needs.• Deduplication for different documents throughout SFDC, Compilation of clean list for Finance Audit.• Permission Set and License assignment, assisting with CPQ, Sandbox, Production testing.• Audit report compilation for sales commission statements.• Maintaining integrity of Data in SFDC with constant influx of new additions, creating a convenient system for customer facing team, with tracking and processing for higher accountability.• Tracking of open product instances , keeping track of contracts for ramp-up deals, creating a system for easier simpler understanding.• Generate and audit reports for active subscribers to track and fulfill appropriate provisioning of products on time.• Working a way towards automation after targeted SFDC cleanup.

Dallas, Texas, United States

• Working closely with stake holders as a point of contact for all the business requirements to clearly identify ongoing needs and requirements and providing technical infrastructure for CRM based enterprise solution. • Configuring the application per the business requirements, creating and customizing objects, process flows, validation rules, reports and dashboards.• Provide support to various teams involved in integration, encription and migration of various data sources with the new Salesforce.com implementation, • Provide day to day end user support, implement knowledge articles and FAQs, create and manage users, profiles, roles and permission sets and other daily support activities.• Provide solutions and support for the custom Salesforce.com application development for complex scenarios.• Work closely with the Business stakeholders, Salesforce technical team, Product and Data teams to design and develop solutions on Salesforce Marketing Cloud platform.• Create and execute email and SMS campaigns.• Extensive knowledge on NPSP, Tracking donations and customized greetings for different donation amount automated.• Build automations within Automation Studio (writing SQL Queries, setting up data import/export activities), configure API calls for trigger sends and DE data pulls, integrate / activate new SFMC solutions.

Bay Shore, New York, United States

Business Analyst, Insurance Services• Conducting research and analyzing data to identify business insights and opportunities for improvement.• Collaborating with stakeholders from different departments to understand their needs and requirements.• Translating business requirements into technical specifications for development teams.• Developing and maintaining product roadmaps and feature backlogs.• Analyzing business processes and workflows to identify bottlenecks and inefficiencies.• Proposing and implementing solutions to optimize operations and drive growth.• Communicating with development teams to ensure that business requirements are met.• Facilitating meetings and workshops to gather feedback and drive alignment.• Developing and maintaining documentation and training materials for end-users.• Staying up to date with industry trends and best practices to ensure that Allstate's products are competitive.