Wayne Alexander Email & Phone Number

Des Moines, Iowa, United States

Provide excellent customer service by helping plan members and attorneys. Help coordinate cases for GP attorneys and resolved tough client issues. Give and receive feedback from colleagues and bosses. Train new hires by guiding them during training and call monitoring. Received the President's Award for outstanding performance.

West Des Moines, Iowa, United States

Detected and mitigated fraudulent activities within customers' accounts. Used computer systems like PREVENT to check customers' accounts. Talked to customers to check if transactions were okay or fraud. Closed accounts that had fraud and made new ones. Great at using PREVENT, Empower, Outlook, and Detection LOB systems.

Miami, Florida, United States

Talked between companies to make sure contracts were on time. Wrote and fixed contracts for soybean trading. Helped with money and bookkeeping with the accountant. Completed many tasks like making bills, handling mail, and managing office money. Used multiple computer programs like QuickBooks, Excel, Outlook, Word, and Skype.