William Hurley Email & Phone Number

•Develops and leads the implementation of the association’s strategic plan.•Leads the development and implementation of membership growth strategies, day-to-day management of volunteer engagement, and tracking/reporting member andvolunteer satisfaction•Initiates and manages strategic partnerships with industry-related associations.•Responsible for development and implementation of a satisfaction-driven, comprehensive volunteer engagement, retention, and recruitment strategy•Serves as staff liaison to the NACAS Foundation.

•Co-developed and lead the association's strategy to recruit, retain, and engage membership, growing membership by 3% in year one•Established, maintained, and strengthened relationships with NACUBO members with frequent member-reach campaigns•Coordinated membership and marketing team members to create effective and meaningful digital engagement communications.•Prepared and analyzed regional membership data reports, and supports data collection and regular quality-analysis efforts.•Served as lead administrator for NACUBO’s online community/listserv.

•Developed and led the association's strategy to recruit, retain, and engage membership, growing membership by 6.5% in year one and 7% in year two.•Worked with both staff and members to develop and manage processes for feedback on NACASmembership, programs, and services.•Oversight of Association Management System to report on membership trends, recruitment and retention, and member information.•Responsible for NACAS Foundation's grant marketing, submissions, and disbursements•Responsible for NACAS Foundation's fundraising strategies, including donor engagement, fundraising activity planning, and securing sponsorships.

•Assisted the Director of Education and Research Strategy in review, build out, and execution of research efforts.•Collaborated with the NACAS professional development team to manage customer/member inquiries, outreach, and development related to educational programs.•Scheduled, facilitated, and developed curriculum and logistics for live webinars and virtual roundtables.•Created speaker contracts and coordinated speaker needs for all live and virtual educational programs.•Prepared and distributed monthly reports on professional development events related to NACAS strategic initiatives and key performance indicators for educational programs and research.

Charlottesville, Virginia Area

•Assisted the Associate Executive Director with key operational duties.•Coordinated office purchasing and reconcile credit card reports.•Processed membership renewal payments, event registrations, and specialized sales orders.•Provided administrative support to HR team during hiring and onboarding processes.•Collaborated with member institutions and business partners to provide support, resolve inquiries, and strengthen relationship with due-paying members.•Served as primary contact for applicants and renewals for CASP Certification.•Conducted rehearsals for and facilitated online events with Subject Matter Experts.

Fredericksburg, Virginia

•Served as bookkeeper to provide bank reconciliations, invoice storage management, and payment processing for multiple clients•Supported and process payroll for client companies for contractors and employees•Assisted in creating financial statements and forecasts•Researched new software and technologies to forecast current trends in bookkeeping and accounting practices.•Provided IT support for local and remote staff

• Supported formative evaluations of user interfaces for both medical and military use, including protocol development and heuristic evaluation using cognitive indicators for usability• Contributed design concepts to user interfaces for command and control of autonomous vehicles• Coordinated and recorded meetings of government and industry stakeholders for requirements and design reviews• Supported strategic planning for Regional Chamber of Commerce through knowledge capture and analysis processes with concept mapping• Grew social media presence for company Twitter and Facebook pages• Coded and analyzed large Twitter dataset for poster regarding the social media presence of concept mapping