Wendy Smith Email & Phone Number

Wendy Smith is a Senior Executive II, Client Services at Navitus Health Solutions. She possess expertise in managed care, process improvement, medicaid, management, pharmacy benefit management and 15 more skills. Colleagues describe her as "I had the pleasure of working with Wendy over the past 10 years, on multiple facets of the QI Milwaukee business segment. My observations pertain to Lean Sigma performance, Off Shore oversight & SSAE-16/SOC1 audit outcomes. In my role as a Process Management Director, I have optics to the work performed by Wendy as it pertains to Lean Sigma. Since being trained as a Lean Facilitator, she has been at the forefront of promoting Lean Sigma within the Milwaukee office. Annually, under Wendy's leadership, the office was one of the top US locations for Lean events. She has facilitated internal and external events with Clients, has participated as a faculty member for new facilitators and performed the role of local office Lean Sigma leader for junior staff. Providing training, guidance and oversight. From an offshoring perspective, Wendy worked closely with the on/offshore teams to create a unified environment, to drive greater results and efficiencies. She traveled to India multiple times to invest the time to on improve the partnership, relationship building and to provide training. With the combination of these activities, along with Wendy's leadership skills, she will drive significant value for any company that she joins. " and "I've known Wendy Smith for over 10 years. She is a consummate professional, able to train and develop employees, manage existing processes and develop new ones to streamline the company's work. Most importantly, I never worried about Customer Service when Wendy was involved. It was always delivered in a high-touch and empathetic way! Because of these factors, her skills translate to ANY industry. "

Listed skills include Managed Care, Process Improvement, Medicaid, Management, and 16 others.