Wendy Smith Email & Phone Number

New Braunfels, Tx, Us

New Braunfels, Texas, United States

New Braunfels, Texas, United States

New Braunfels, Texas, United States

In my role at TRITECH, I am dedicated to enhancing customer experiences with JalTest Aftermarket Diagnostic Software. My focus is on engaging with new and existing customers, ensuring they receive comprehensive support from initial setup to ongoing usage.Key Responsibilities:Customer Engagement and Sales: Build and maintain strong relationships with customers, understanding their needs to offer tailored JalTest solutions.Training and Empowerment: Conduct effective training sessions for customers, equipping them with the necessary skills and knowledge to maximize their use of JalTest software for Class 3-8 Commercial vehicles.Customer Support and Renewals: Provide proactive support for customer renewals and inquiries, ensuring a seamless and positive experience with our diagnostic solutions.Promotion of Support Services: Actively assist in promoting TRITECH's ETS (Expert Technician Support) Call Center Hotline and ETT (Expert Technician Training), ensuring customers are aware and can take full advantage of these additional support resources.My commitment lies in delivering exceptional customer service and support, helping users leverage our technology to its fullest potential for their diagnostic needs.

New Braunfels, Texas, United States

Oversaw all aspects of daily operations within the medical facility, luxury spa, and hormone center, ensuring the highest standards of patient care and safety.Developed and implemented operational strategies to optimize workflow efficiency, resulting in improved patient throughput and reduced wait times.Collaborated with medical staff and department heads to establish and enforce operational protocols, maintaining compliance with industry regulations.Managed a multidisciplinary team, providing leadership, guidance, and performance evaluations to ensure staff productivity and job satisfaction.Implemented cost-control measures and budgeting strategies, resulting in substantial cost savings without compromising patient care quality.Spearheaded the adoption of electronic health record (EHR) systems, streamlining documentation processes and enhancing data accuracy.Established and maintained relationships with vendors, negotiating favorable contracts for medical supplies and equipment, leading to cost-effective procurement.Developed and executed emergency response and disaster preparedness plans, ensuring the facility's readiness for unforeseen events.Analyzed sales data and customer feedback to identify trends and opportunities for improvement, leading to informed business decisions and enhanced customer satisfaction.Led daily retail operations, overseeing store staff, inventory management, and customer service in a luxury retail environment.Developed and executed sales and marketing strategies, resulting in consistent revenue growth and exceeding sales targets.Implemented visual merchandising standards, creating captivating in-store displays that enhanced the luxury shopping experience.Conducted regular staff training and performance evaluations to maintain a highly knowledgeable and motivated sales team.Managed inventory levels, optimizing stock rotation and minimizing excess inventory, thereby reducing carrying costs.

New Braunfels, Texas, United States

Harnessed formidable communication and influence skills to establish consensus and drive organizational alignment.Unveiled creativity in problem-solving and innovative thinking, consistently producing novel solutions for intricate challenges.Employed robust analytical skills to dissect data, pinpoint trends, and make data-guided decisions to enhance processes and operations.Proficiently used Microsoft Excel and Microsoft PowerPoint to craft data-driven reports, presentations, and analyses.Developed and documented process and logic flows, refining operational efficiency and enhancing clarity.Delivered persuasive presentations to executives effectively conveying complex ideas and proposals.Displayed a comprehensive grasp of inventory control principles, optimizing inventory levels, reducing costs, and ensuring product availability.

New Braunfels, Texas, United States

Provided effective leadership by managing performance, providing coaching and feedback, and ensuring continued professional development.Designed a program of strategically planned wholeness education programs and content that enhances the overall well-being of all plan members at varying life stages.Identified opportunities for collaboration with team colleagues to ensure program integration and cohesion to strengthen program quality.Developed relationships and identified opportunities for collaboration with colleagues, vendors, partners, and external organizations for content curation.Designed and oversaw the implementation of retreats designed to enhance wholeness and well-being.Created and curated program content for on-demand, in-person, and online wholeness seminars and workshops.Identified, contracted, and trained instructors to deliver wholeness seminars, webinars, and workshops.Interpreted post-event analytics and identified strategies to improve programs.Contributed to the development of the annual calendar of education programs.

Columbus, Ohio, United States

Identified emerging risks and coverage concerns.Detected and pursued action against fraudulent activities on the part of insureds or claimants.Worked closely with attorneys during depositions and legal matters.Conducted timely and accurate inspections, investigations, and evaluations to establish adequate reserves. Determined coverage, estimated the damage, and negotiated settlements for an effective claim resolution.Worked closely with insureds, claimants, contractors, agents, underwriting, and in-house attorneys. Completed risk characteristic notices per underwriting guidelines.Demonstrated collaboration and teamwork to ensure appropriate file management. Negotiated effective settlement strategies and aggressively pursued case resolution.

Bachelors Of Science

Education record