Werner De Jong Email & Phone Number

Boston, MA, US

• Responsible for shaping Professional Services (PS)-led customer experiences, using Drupal and Acquia’s products, such as Acquia DAM, Site Studio, and Content Hub, hosted on the Acquia Platform, driving effective.
• Secured large Drupal projects on the Acquia Platform for high-profile clients, including a global mobile communications company (over $1M in Professional Services), a leading international franchise operator in the.
• Explored the application of AI in Professional Services, influencing Acquia’s AI pilot program. Successfully integrated AI-driven insights into daily operations, enhancing the efficiency of RFP responses.
• Recognised for delivering tailored, high-impact solutions, while ensuring alignment between customer needs and technical capabilities.Key Responsibilities:
• Qualifying PS opportunities in collaboration with the sales team.
• Engaging with clients to define solution roadmaps, prioritize engagements, and drive successful project outcomes.

Boston, MA, US

Provide program oversight and governance on multiple concurrent Professional Services projects during the delivery of innovative Web Experience solutions using the Acquia Platform, Products and Tools.

Bassist in The Night Herons, a feel-good funk-folk band with epic nature imagery and lush arrangements.

Oxford, GB

Band manager and bass guitarist in Red Hot Chili Peppers Experience, tribute to the best and biggest funk / alt-rock band in the world.

Waterloo, ON, CA

Leading a global team in an Agile way to deliver the strategy, roadmap, features and overall direction of AppWorks Developer, OpenText's developer network, which accompanies the Mobile Enterprise Application Development and Management platform, AppWorks. The site was developed as an AppWorks showcase app, and won recognition for the best user experience by.

Waterloo, ON, CA

Defined the strategy, features and overall direction of AppWorks Developer, OpenText’s new developer network.Managing a distributed team of 10, consisting of technical product manager, senior developers, UX designers, and QA specialists.

Waterloo, ON, CA

Created the product strategy, roadmap and the product requirements of Mobile Wave (formerly weComm), OpenText's Mobile Application Development Platform.Leading and advocating a change of product direction towards a platform that creates hybrid mobile applications, based on standard web technologies (HTML5, CSS3 and JavaScript), rather than pure.

Waterloo, ON, CA

Designed, created and delivered enablement courses to the field (accounts executives, solution consultants and partners) in the EMEA region on OpenText's engagement solutions, mainly focused on providing use-cases, value propositions and developing buying personas for enterprise mobility (OpenText Mobile Wave) and social business (OpenText Social.

Waterloo, ON, CA

Developed messaging and go-to-market strategy for OpenText Everywhere, which makes customers’ Enterprise Content Management (ECM) systems available on smartphones and tablets, in the EMEA region.Established as the European spokesperson and main point of contact for OpenText Everywhere in the EMEA region, working closely with product management, marketing.

Waterloo, ON, CA

Developed the FirstClass Professional Services offering, identifying new revenue streams and increasing customer satisfaction and retention for OpenText. Created a Smart Start / Turn-key offering for new customers, mainly for the education sector.Delivered high value consultancy services, solution design and training to new and existing customers and.

Technical and business advisor to the Director of Sales Development, identifying and addressing problem and growth areas.Contributed to Thus plc. Sales Plan for Fiscal Year 2001/2002, defining new business growth areas for the company.Bid Manager for Vodafone 3G network expansion in Scotland.Developed business cases for value-added services, resulting in.

Setup pre-sales department within this telecoms startup company, managed pre-sales team in Europe. Responsible for all pre-sales activities with regards to IP networks and Unified Messaging solutions offered by the company.

Delivered pre-sales consultancy and customer training globally.Provided third level support to customers worldwide on ISS products (X.400/SMTP messaging server with X.500 Directory Server and Web-based Personal Information Manager), which significantly increased customer satisfaction and directly led to new sales.Designed and developed highly customised.

Provided pre- and post-sales consultancy in the EMEA region.Achieved significant improvement in customer relations (i.e. MET Police, Bull Information Systems, Ministry of Defence), which resulted in new orders.Designed, prepared and delivered product training to customers, on- and off-site.

Paris, France, FR

Team Leader of the Telematics Competence Centre.Designed call centre integration software, involving CTI (Computer Telephony Integration).Designed intranet with extranet / e-commerce elements for real estate organisation, using Cisco routers and switches, leased lines and ISDN.Designed and developed Secure Military Message Handling System (SAFE.400).

Paris, France, FR

Design and build EDI applications based on Osiware's Messenger 400.

Cap Gemini were a systems integrator for Osiware. As part of my role at Cap Gemini, I deployed, customised and enhanced Osiware's Messenger 400 electronic messaging server.

Bsc, Technical Computer Science

Aerospace Engineering

A-Level Equivalent, Maths, Physics, Chemistry, Dutch, English, German, Economics

Foundation Course