Maintain and improve internal resources, covering tutorials, fact sheets, industry specific protocols and moreConduct quality assessments and present designs to project directors, communication team, and clients for reviewApprove timelines, monitor status updates, and manage document storage utilizing the project management systemDevelop and distribute meeting agendas and summaries for internal teams, executives, and other stakeholdersEstablish clear workflows and streamline… Show more Maintain and improve internal resources, covering tutorials, fact sheets, industry specific protocols and moreConduct quality assessments and present designs to project directors, communication team, and clients for reviewApprove timelines, monitor status updates, and manage document storage utilizing the project management systemDevelop and distribute meeting agendas and summaries for internal teams, executives, and other stakeholdersEstablish clear workflows and streamline communication channels, resulting in a 25% increase in overall productivityConsolidate and deliver feedback from clients, project directors and communication team to the development team Show less

Successfully negotiated contracts, yielding cost savings, averaging an 18% reduction in monthly service feesPromoted a culture of transparency, empathy, and engagement through updates and feedback with the teamSupervised over all contractors and vendors during maintenance, construction, and special project eventsValidated and submit claims to appropriate institutions resulting in an estimated 3% reimbursement to clientManaged the technical infrastructure containing workstations,… Show more Successfully negotiated contracts, yielding cost savings, averaging an 18% reduction in monthly service feesPromoted a culture of transparency, empathy, and engagement through updates and feedback with the teamSupervised over all contractors and vendors during maintenance, construction, and special project eventsValidated and submit claims to appropriate institutions resulting in an estimated 3% reimbursement to clientManaged the technical infrastructure containing workstations, network routers, communicators, and peripheral devicesTroubleshooted and resolved all onsite and offsite helpdesk inquiries for various hardware and software Show less

Installed and supported custom system package resulting in 150% increase to productivity and account managementScheduled vehicle inspections and made upgrades based on analytic results from maintenance reports and operator surveysAnalyzed and developed innovative strategies to generate additional revenue and increase customer satisfactionProvide comprehensive education and training to team members on newly established safety and compliance regulations

Ensured all purchase orders and change requests were processed and completed for over 1000 projectsDirected and confirmed the release of over $1,000,000 in payments to subcontractors, suppliers, and Verified and Secured over 5000 order confirmations, deliveries and required job documentationSurveyed and supported human resources, technical support, marketing, and accounting departments when neededCreated and distributed work order documents containing warranty letters, manuals… Show more Ensured all purchase orders and change requests were processed and completed for over 1000 projectsDirected and confirmed the release of over $1,000,000 in payments to subcontractors, suppliers, and Verified and Secured over 5000 order confirmations, deliveries and required job documentationSurveyed and supported human resources, technical support, marketing, and accounting departments when neededCreated and distributed work order documents containing warranty letters, manuals, and drawings to internal and field members Show less

Designed and printed custom access passes for 150 attendees at the annual golf outing using a specialty printerEdited content for campaigns, newsletters, events, and strategic programs for new and prospective clientsCollaborated with account managers and project specialists to discover and define client pain points and needsDiscovered market opportunities by analyzing stakeholder interviews, customer feedback, and industry resourcesDeveloped standard guidelines and procedures… Show more Designed and printed custom access passes for 150 attendees at the annual golf outing using a specialty printerEdited content for campaigns, newsletters, events, and strategic programs for new and prospective clientsCollaborated with account managers and project specialists to discover and define client pain points and needsDiscovered market opportunities by analyzing stakeholder interviews, customer feedback, and industry resourcesDeveloped standard guidelines and procedures for using and entering information into Salesforce Show less

Researched and developed a concept generation based on customer needs and market interestDiscovered opportunities to exploit in new markets, while managing internal and external threatsPresented a complete strategic plan for Eriez Magnetics at a conference with over 200 attendees