Senior Technical Support Engineer
Current* Senior technical support for Mirantis Kubernetes Engine (MKE), Mirantis Container Runtime (MCR), and Mirantis Secure Registry (MSR)* Specific roles/responsibilities TBD
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@hcl.com
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Wes Morgan is listed as Architect, Troubleshooter & Swiss Army Nerd at Mirantis, a with 565 employees, based in Lexington, Kentucky, United States. AeroLeads shows a work email signal at hcl.com and a matched LinkedIn profile for Wes Morgan.
Wes Morgan previously worked as Senior Technical Support Engineer at Mirantis and Global Support Advisor/Escalation Engineer/Cloud Operations at Hclsoftware. Wes Morgan holds Computer Science from University Of Kentucky.
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AeroLeads found 1 current-domain work email signal for Wes Morgan. Compare company email patterns before reaching out.
Master full-stack troubleshooter and IT generalist, with experience ranging from mainframe to mobile. Conversant in all levels of data center operation. Extensive experience in data networking. Particular skills in performance evaluation/tuning, network analysis and software architecture design. On-premises, private cloud, hybrid cloud, or public cloud - it doesn't matter. Experienced communicator, whether "talking to the techies" or delivering CxO-level briefings. Extensive national (US) and worldwide experience in on-site problem determination and resolution - I'm the "parachute in and fix the thing" guy. In-demand educator and public speaker.From punched cards, assembler, PDPs and paper tape to webservers, supercomputers, blockchain and Linux - been there, done that.
Listed skills include Virtualization, Unix, Cloud Computing, Troubleshooting, and 38 others.
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Lexington, Kentucky Area
* Senior technical support for Mirantis Kubernetes Engine (MKE), Mirantis Container Runtime (MCR), and Mirantis Secure Registry (MSR)* Specific roles/responsibilities TBD
Bluegrass Region, Kentucky
• Member of eight-person team of senior software engineers with global responsibilities• Relied upon to drive resolution of the most challenging customer issues/concerns• Technical lead in critical software support incidents, coordinating efforts by support, development, services and systems personnel as needed• Focused on data networking, full-stack troubleshooting, and cloud/mobile technologies• Responsible for resolving network design/implementation issues affecting software deployments• Detailed work in OS internals (AIX, Windows, Linux) for system performance analysis/tuning• Responsible for identifying internal skill gaps in Support and coordinating the development of training materials and instruction to eliminate them• Recognized as a “leading voice” in events ranging from local user groups to C-suite briefings• Lead network analyst in Support organization• Continued extensive work in cloud deployments and cloud/mobile performance analysis* Developed anti-virus deployment to be used across all customer cloud deployments without increased hardware/software requirements• Now contributing to the Wireshark community as a SharkFest speaker
Lexington, Ky
• Member of IBM Collaboration Services SWAT team, a 12-person team with global responsibilities• Technical lead in critical software support incidents, coordinating efforts by support, development, services and systems personnel as needed• Relied upon to drive resolution of the most challenging customer issues/concerns• Extensive national and worldwide experience with onsite “hands on” customer engagements• Focused on data networking, application integration, and cloud/mobile technologies• Responsible for resolving network design/implementation issues affecting software deployments• Detailed work in OS internals (AIX, Windows, Linux, Solaris) for system performance analysis/tuning• Responsible for creating/delivering internal and external enablement* Recognized as a “leading voice” in events ranging from local user groups to C-suite briefings• "Go to” resource for network analysis* Extensive work with SIP, WebRTC, RTP/RTSP, etc.• Designed/conducted Network Assurance Review for private cloud deployment* Co-created Assurance Review process for software deployments, enabling customers to avoid problems before deploying; process later adapted for multiple software products• Extensive experience with network core infrastructure (routers/switches) and appliances (e.g. firewalls, proxies, accelerators)• Extensive work in cloud deployments and cloud/mobile performance analysis• Engaged worldwide as a public speaker (Springer-Verlag, IBM PSM Summits, Lotusphere, IBMConnect, IamLUG, SouthEast LinuxFest, Ohio LinuxFest, All Things Open, IBM SoftwareUniversity)* Currently hold 200+ IBM certifications and Open Badges, including IBM Certified Solution Architect for Social Business, IBM Certification Exam Developer, IBM Critical Situations Resolver: Professional, IBM Recognized Teacher/Educator, IBM Recognized Speaker/Presenter, IBM Mentor, and IBM Blue Diamond (HIPAA)* IBM Collaboration Services acquired by HCL Software
Lexington, Kentucky Area
* Designed/implemented test/QA lab facilities (multiple topologies, firewalls, proxies, and authentication systems)* Designed/implemented multiple directory/AAA services (LDAP, Active Directory, Domino Directory, RADIUS, TACACS+)* Telephony support (Nortel PBX in production, Rolm PBX & VoIP in test/QA facility)* Managed Internet connectivity (T1, ISDN) for Lexington site and intranet connectivity to IBM* Designed and implemented ground-up renovation of campus network (Cisco, Ascend)* Designed network-layer test/QA plans for multiple software products* Extensive work in proxy/firewall/security environments* Extensive work in IP multicast (DVMRP, PIM, MOSPF, SGM) in both test and production networks* Continued work in VoIP architectures (primarily SIP)* Lotus fully merged into IBM
Lexington Ky
* Network management of multi-campus enterprise (Lexington KY, Cincinnati OH, Madison WI)* Managed Linux/Unix systems (FreeBSD, Solaris, Red Hat, AIX)* Assisted in Novell management (100+ clients, 4 servers)* Maintained Internet presence/connectivity/services (T1/ISDN)* Designed/maintained internal network and network services* Telephony support (Nortel PBX)* Engaged with development teams in creating software architectures for network-sensitive applications* DataBeam acquired by IBM and placed under Lotus Development
Lexington, Ky
* Supported 12-14 departmental PC networks (Novell, 300+ clients, 20 servers)* Deployed multi-campus Novell network, managed central file/print servers (200+ clients, 2 servers)* Provided first-line VAX/VMS user support* Provided first- and second-line PC hardware/software support* Limited VAX/VMS scripting with DCL* Assisted in facilities networking (ARCnet)* Designed custom PCs for healthcare functions* Provided first-line telephony support (Nortel PBX)* Provided first-line network infrastructure support
Lexington, Ky
* Responsible for provision of Unix services to 1200+ students, faculty and staff* Administrator of 4 general multiuser systems and 30+ individual faculty systems/workstations* Administrator of Intel parallel supercomputer (iPSC/860 hypercube)* Assisted in deploying the first networked PC labs on UK's campus* Supported Unix help desk operations by creating various 'how to' guides* Network design/installation/management for both College-wide and laboratory networks* Installed first-release CERN httpd - one of the first 500 web servers on the Internet* Webmaster, postmaster, newsadmin duties* Extensive work in porting software across SVR3, SVR4, HP-UX, SunOS, Solaris, AIX, and VMS* Extensive work in open-source software porting/testing (e.g. Perl, Gnuplot, NetHack)* Participated in IETF Working Group (RFC 1413, identification Protocol), ported RFC 1413-compliant daemon to multiple Unix architectures
Ft Leonard Wood (Mo), Ft Belvoir (Va), Ft Hood (Tx)
* School-trained in deployment/use of tactical nuclear devices (MOS 12E) and combat engineering (MOS 12B)* Also served in MOS 12F (Engineer Tracked Vehicle Operator), MOS 71L (Administrative Clerk/Typist), and MOS 75B (Personnel Management Specialist)* Qualified in MOS 02M (Percussionist) and 05C (Radioteletype Operator)* Earned Additional Skill Identifier in Postal Operations (ASI F5)* Wrote personnel gain/loss forecasting system in dBase II with raw data from SIDPERS* Responsible for issuance/control of over $1 million in meal cards* Responsible for Enlisted Evaluation Reports (EERs) at Battalion level* Selected as Soldier of the Quarter for III Corps* Operated M113A2 Armored Personnel Carrier and M577A2 Command Post Vehicle* Selected for pilot class of Combat Lifesaver Course (now taught throughout the Army)* Received Army Commendation Medal, Army Achievement Metal (w/3 oak leaf clusters), Good Conduct Medal
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James E
Colleague at MirantisAustin, Texas, United States
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Samuel Christoper
Colleague at MirantisChennai, Tamil Nadu, India
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Nelson Lozano
Colleague at MirantisChile
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Alex Shu
Colleague at MirantisKowloon, Hong Kong Sar, Hong Kong
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Maxim Cherny
Colleague at MirantisRussia, Russian Federation
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Piotr Sawicki
Colleague at MirantisPoznan Metropolitan Area, Poland
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Maksym Livshyn
Colleague at MirantisUkraine
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Paweł Zimmer
Colleague at MirantisPoznań, Wielkopolskie, Poland
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Aleksandr Dobdin
Colleague at MirantisGermany
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Roman Kuzmin
Colleague at MirantisYerevan, Armenia
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Quick answers generated from the profile data available on this page.
Wes Morgan works for Mirantis.
Wes Morgan is listed as Architect, Troubleshooter & Swiss Army Nerd at Mirantis.
AeroLeads has found 1 work email signal at @hcl.com for Wes Morgan at Mirantis.
Wes Morgan is based in Lexington, Kentucky, United States while working with Mirantis.
Wes Morgan has worked for Mirantis, Hclsoftware, Ibm Software Group, Lotus Development, and Databeam.
Wes Morgan's colleagues at Mirantis include James E, Samuel Christoper, Nelson Lozano, Alex Shu, and Maxim Cherny.
You can use AeroLeads to view verified contact signals for Wes Morgan at Mirantis, including work email, phone, and LinkedIn data when available.
Wes Morgan holds Computer Science from University Of Kentucky.
Wes Morgan is listed with skills including Virtualization, Unix, Cloud Computing, Troubleshooting, Linux, Enterprise Architecture, Servers, and Architecture.
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