William Daniel Email & Phone Number

Tupelo, Ms, Us

Oxford, Mississippi, United States

- Supporting proprietary company software for end-users within the housing industry.- Maintaining a strong relationship with lenders and appraisers to ensure seamless operations.- Utilizing SQL to manage databases and troubleshoot issues effectively.- Account management, addressing client needs and providing tailored solutions to enhance user experience.

Oxford, Mississippi, United States

-Install and Maintain devices for classrooms and other needs in the school district.-Managed end-to-end projects, coordinating with assigned schools to deliver solutions tailored to their technological needs.-Conducted troubleshooting sessions to address issues with various devices, including Mac OS, tvOS, iPadOS, iOS, and Windows OS platforms.-Provided technical guidance to school staff and faculty on effective use of technology and audio-visual resources.

IT services in the corporate environmentTrouble shooting issues and managing help desk tickets as they are submittedAddressing issues in a timely manner and insure problems get resolved the first timeMaintaining IT Inventory Training Users on programs used by company Set up of new accounts and machines

Starkville, Mississippi, United States

Mississippi State, Mississippi, United States

Responsible for all inner workings of the chapter and organization of committees. Held members accountable for actions inside and outside of chapter events.

Mississippi State, Mississippi, United States

Philanthropy Created a signature event and other small scale fund raising events for local and national charity. Created a big impact in the local Starkville community. Biggest accomplishment was holding the First Annual ATO Car Show where $8,000+ in funds was raised for Jimmy V Cancer Research Foundation and Starkville Humane Society Social Service Responsible for creating avenues for members to serve the community with social service and ensuring members meet minimum hours of service

Tupelo, Mississippi

In this role I made sure to make personal connections with all the customers I came into contact with while striving to give the best customer service possible. I ensured product ordered was delivered and installed in a timely manner while efficiently scheduling installers. Other roles included IT based roles with Geek Squad as well as core sales of product and warehouse management.

Mississippi State, Mississippi, United States

Ensure Bylaws and regulations was followed at Fraternity sanctioned events. Ensured members followed such rules and provided avenues for metal and physical health of members.

Bachelor'S Degree, Criminology With Business Information Systems Minor

Activities and Societies: Founding Father of Alpha Tau Omega Fraternity: Founding Health and Safety Office, Philanthropy/Social Service.

Associate'S Degree, Arts And Science