William Fleming

William Fleming Email and Phone Number

Sr. Operational/Regulatory Risk Analyst @ Experian
costa mesa, california, united states
William Fleming's Location
Columbus, Ohio, United States, United States
William Fleming's Contact Details

William Fleming work email

William Fleming personal email

n/a
About William Fleming

William Fleming is a Sr. Operational/Regulatory Risk Analyst at Experian. He possess expertise in cashiering, storage, store management, bill payment, customer service and 14 more skills. He is proficient in English.

William Fleming's Current Company Details
Experian

Experian

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Sr. Operational/Regulatory Risk Analyst
costa mesa, california, united states
Website:
experian.com
Employees:
14451
William Fleming Work Experience Details
  • Experian
    Sr. Operational/Regulatory Risk Analyst
    Experian Aug 2023 - Present
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  • Usaa
    Business Process Owner
    Usaa Mar 2022 - Aug 2023
    - Identifies and manages existing and emerging risks stemming from business activities- Assists with the development of business-specific controls, limits of the controls, and overall performance/function of the controls- Develops changes to processes to ensure objectives are met for any maintenance of specific deposit products- Facilitates and develops training and implementation of new and/or updated processes- Maintains ownership of business-specific procedures and customer correspondence
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  • Chase
    Communications Associate
    Chase Mar 2018 - Mar 2022
    - Works with and develops strong working relationships with subject matter experts and key partners to understand and simplify branch processes and policies- Responsible for writing and managing online content using a defined style guide, processes, and timelines- Understands and articulates issues associated with content development- Provides editing / publishing support for a variety of assigned procedures
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  • Chase
    Business Operations Sr. Specialist
    Chase Jan 2017 - Feb 2018
    Columbus, Ohio Area
    -Conducts annual reviews and edits for Policy & Procedure content, Training Module content, and system specific scripting for specialists within Retail, Credit Card, and Auto Finance -Engages key stakeholders, policy owners, and risk and control groups for collaborative review and approval-Writes standard edits for line of business specific quality impacts-Contributes on special projects with leadership
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  • Chase
    Branch Operations Support Analyst
    Chase Oct 2015 - Jan 2017
    Columbus, Ohio
    - Increased branch's productivity and efficiency by providing information and instruction toward the completion of branch-level procedures nationwide- Reviewed legal documents in order to determine if appropriate for completing branch-level requests- Provided an understanding of the bank's policies to bankers unsure of specific rules and regulations- Selected by management to train new employees
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  • Chase
    Corporate Project -- Strategy And Analytics Specialist
    Chase May 2015 - Sep 2015
    Columbus, Ohio Area
    -Selected to be pivotal member of pilot program focusing on improving customer's banking experience-Created detailed feedback reports on customer criticism-Tracked customer trends leading to recommendations on how to improve customer experience-Identified risks associated with customer interaction and research customer service techniques which will promote company growth-Volunteered as pilot program's leader of weekly newsletter, focusing on team's progress and how it will benefit the company as a whole
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  • Chase
    Retail Banking Specialist Ii
    Chase Sep 2014 - May 2015
    Columbus, Ohio Area
    -Utilized a variety of computer programs to access and update customer databases while managing customer and bank confidentiality-Informed customers of bank procedures, policies, and features in order to find solutions pertaining to financial issues-Developed and ensured achievement of all department objectives-Maintained records of performance on monthly and quarterly basis
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William Fleming Skills

Cashiering Storage Store Management Bill Payment Customer Service Customer Engagement Customer Oriented Leadership Organizational Leadership Microsoft Office Microsoft Excel Powerpoint Banking Sales Management Strategy Access Analytics Customer Experience

William Fleming Education Details

Frequently Asked Questions about William Fleming

What company does William Fleming work for?

William Fleming works for Experian

What is William Fleming's role at the current company?

William Fleming's current role is Sr. Operational/Regulatory Risk Analyst.

What is William Fleming's email address?

William Fleming's email address is wi****@****ase.com

What schools did William Fleming attend?

William Fleming attended University Of California, Los Angeles.

What are some of William Fleming's interests?

William Fleming has interest in Civil Rights And Social Action, Education, Environment, Human Rights, Animal Welfare, Arts And Culture.

What skills is William Fleming known for?

William Fleming has skills like Cashiering, Storage, Store Management, Bill Payment, Customer Service, Customer Engagement, Customer Oriented, Leadership, Organizational Leadership, Microsoft Office, Microsoft Excel, Powerpoint.

Who are William Fleming's colleagues?

William Fleming's colleagues are Rachel Gee, Claudia Carvajal, Natalie Sumner, Lebogang Hoaeane, Kyle Walker, Briana Whitmore, Pat Henderson.

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