William Murphy Email and Phone Number
Hardworking individual with a varied background making his way through the world of IT. Remember that it's never too late to take the path that makes you happy.
Telecon
View- Website:
- telecon.ca
- Employees:
- 1402
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It Technician - Process ImprovementTelecon May 2024 - PresentMoncton, New Brunswick, CanadaKnowledgebase ManagementDocument WritingProcess ImprovementDesktop SupportDeploy advisories when neededParticipate in change meetingsParticipate in the planning and deployment of projectsAssist teammates through coaching when neededParticipate in the design and development of a QA system -
Information Technology TechnicianTelecon Apr 2022 - May 2024Moncton, New Brunswick, CanadaSupport internal users with software and hardware issues in Canada & US.Research, apply, and document new issues and solutions.Train peers on new processes and procedures.Document writing.Knowledgebase article creation.Process consulting and improvement.Hardware Deployment & Support including laptops, tablets, phones, printers, and other peripherals as required.Work with:Windows 10/11O365MS… Show more Support internal users with software and hardware issues in Canada & US.Research, apply, and document new issues and solutions.Train peers on new processes and procedures.Document writing.Knowledgebase article creation.Process consulting and improvement.Hardware Deployment & Support including laptops, tablets, phones, printers, and other peripherals as required.Work with:Windows 10/11O365MS 365ExchangeAADInTuneMSADRemote Support SoftwareFreshService ticketing and knowledgebase platform.Monday.com platform.Other misc software.Various other platforms and tasks as required. Show less -
Store ClerkAim Kenny U-Pull Jan 2018 - Aug 2018Moncton, New Brunswick, CanadaParticipated in the setup and opening of the Moncton location. Worked directly with corporate on implementing changes and adhering to corporate standards.Performed various administrative tasks as required.Built and maintained the local database of inventory.Processed vehicle registration changes.Trained peers on procedures and standards.Managed safe deposits and drop-offs. Assisted with customer escalations. Maintained premises cleanliness.Administered first… Show more Participated in the setup and opening of the Moncton location. Worked directly with corporate on implementing changes and adhering to corporate standards.Performed various administrative tasks as required.Built and maintained the local database of inventory.Processed vehicle registration changes.Trained peers on procedures and standards.Managed safe deposits and drop-offs. Assisted with customer escalations. Maintained premises cleanliness.Administered first aid when required.Maintained yard tools and inventory.Created and applied localized marketing displays.Other duties as required. Show less -
Terminal Operations SpecialistExxonmobil Jan 2013 - Oct 2017Moncton, New Brunswick, Canada24/7 Support for Oil Terminals and Refineries across Canada. Real-time monitoring of systems and quality. Worked with on-site staff to correct issues as required. Calculated and assisted in the correction of product issues.Updated systems as needed, including products, density, and pricing. Dealt with complaints and escalations as required.Participated in process improvements and implementations.Trained new-hire peers.After-hours support included various… Show more 24/7 Support for Oil Terminals and Refineries across Canada. Real-time monitoring of systems and quality. Worked with on-site staff to correct issues as required. Calculated and assisted in the correction of product issues.Updated systems as needed, including products, density, and pricing. Dealt with complaints and escalations as required.Participated in process improvements and implementations.Trained new-hire peers.After-hours support included various departments within the organization as needed. Show less -
Security GuardPaladin Security Group Ltd Oct 2011 - Oct 2012Edmonton, Alberta, CanadaTraining for verbal, non-violent, and physical crisis intervention.Training for arrest tactics.Comprehensive report writing.Observe and maintain at-risk and violent patients.Secure various sites such as events, banks, special care facilities, and hospitals.Applied first-aid as required. -
Customer Master Records ManagerIkon Office Solutions Aug 2010 - Oct 2011Edmonton, Alberta, CanadaMaintain and update customer master records database. Receive mailed documents regarding business registrations, tax numbers, name change requests, and more.Trained new peers locally and afar.Participated in process improvement.Worked with various departments as needed for clerical tasks.
William Murphy Education Details
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Information Technology
Frequently Asked Questions about William Murphy
What company does William Murphy work for?
William Murphy works for Telecon
What is William Murphy's role at the current company?
William Murphy's current role is When's the last time you said what was on your mind?.
What schools did William Murphy attend?
William Murphy attended Nbcc (New Brunswick Community College).
Who are William Murphy's colleagues?
William Murphy's colleagues are Nathalie Bolduc, Drake Jagminas, Yanetsi Arcia, Mathieu Carre, Nathan Papanicolaou, Lucas Barber, Lisha Maria Lookose.
Not the William Murphy you were looking for?
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William Murphy
Saskatchewan, Canada1edwards.usask.ca -
2potterclarkson.com, hicksip.com
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1williammurphygames.com
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