Responsible for supporting the academic, attendance, and certification success of assigned student cohorts in assigned academic delivery methodologies. • Actively manage the support of student tutoring.• Assist the Lead Instructor in providing Information Technology instruction.• Coach and advise students one-on-one to achieve academic, attendance, and certification success.• Establish and communicate clear objectives for all learning activities per the published syllabus.• Instruct, monitor, and help troubleshoot students’ use of learning materials and equipment.

Clearance: (MBI) Moderate Risk Background Investigation for Public Trust. Federal Security Contractor for Social Security Administration (SSA).

Firearm Safety, Education and Training for law-abiding citizens from basic to advance through one on one instruction and group classes and safety seminars.

• Achieved sales targets by positioning products and providing technical sales training in a region of eighteen national retail stores. • Developed relationships with store management and staff, providing regular coaching and support.• Functioned as primary contact between Sprint and national retailers, resolving issues and ensuring effective communication.• Worked remotely to support and coach sales teams.

• Managed service and repair store, recruiting and training top sales talent.• Implemented technical sales skills practice program to improve sales techniques.• Led team to top performance in district and nationwide sales rankings.• Mobile Device Management/Security• Troubleshooting various mobile device issues and concerns.• Conveyed technical knowledge to non-technical people. • Grew and developed employees to the Management level.• Recognized as a leader in customer experience/excellence.

Served in Afghanistan as a Shadow Unmanned Aerial System Mechanic; Supervise, troubleshoot, and inspect maintenance performed on the UAS launch and recovery equipment, power plant, fuel system, flight control system, electrical system, arresting gear, and Tactical Automatic Landing System (TALS); emplacement and displacement of all Unmanned Aircraft Systems (UAS); fuel system; operation of the launcher; maintenance and aircraft fueling operations; aircraft preflight and engine start; and support equipment maintenance and their components. Evaluate operational readiness, recommend proper corrosion control methods, and ensure compliance with directions, technical manuals (TM), modification work orders

Counsel soldiers regarding contract renewal and termination including various incentives offered by the National Guard; Responsible for presenting professional development seminars and counseling soldiers regarding improving work performance and re-enlistment into the National Guard. Supervised and trained four retention non-commissioned officers on the company level; Prepared retention reports for the company to be submitted to senior officers and other senior personnel.