William Thomas Email & Phone Number

Morrisville, North Carolina, United States

Deploy Transacts Cloud POS solution.Deploy Transacts Mobile Ordering solution.Deploy additional solutions as training and demand allows.Develop familiarity and deploy Transacts campus payment solutions.Develop familiarity and deploy third party payment solutions.Understand third party hardware requirements, such as HP and NCRIndependently managing and providing service on short-term technical project engagementsMeeting established department goals related to target completion dates, customer.Satisfaction, deployment throughput and moreDelivering onsite and remote installation and launch support for clients.Deliver expert training and consultative services to provide optimal system functionality.Experience working in Higher Education environment.Experience working in dining service management. Experience working with Transact Campus solutions.Experience in a client technical support or service role.Experience deploying or supporting Point of Sale software solutions.Ability to learn and master new software solutions.Basic knowledge in Microsoft products, including but not limited to Excel.Strong interpersonal skills with excellent oral and written communication skills.Detail-oriented and proactive mindset.Strong time management skills.Ability to work independently with little to no supervision.

Raleigh, North Carolina, United States

Raleigh, North Carolina, United States

Durham, North Carolina, United States

Manage all activities associated with Customer order intake, forecast of volume demands, in and outbound freight logistics.Communicate and escalate company policy/guidelines in timely manner.Maintained material control and information systems, supporting manufacturing and balancing inventory surpluses with customer demand.Communicate with various vendors via Outlook to ensure inventory delivery.Develop and drive countermeasures for underperforming key processes and/or material suppliers.Direct activities of production to ensure operational excellence.Design, measure and implement metrics that track effectiveness of production planning and manufacturing execution.Improved resource allocation to promote efficiency and deadline management.Monitored safety stock levels and established order policies to balance inventory availability with minimal investment.Assessed areas of service concern and developed improvement plans.Helped develop new ordering system that decreased turnaround on inventory delivery by 2 daysHelped develop and expand two different engine lines’ inventory.Expert material handlerReconfigured and created labels for inventory.Certified forklift operator.Supply Chain specialist.

Raleigh, North Carolina, United States

Morrisville, North Carolina, United States

Communicated beverage descriptions, specials and information to guests and team members.Kept abreast of all items and made recommendations based on customers preference.Stocked and maintained all bar products, liquor levels and supplies.Managed inventory and assisted Manager with ordering.Trained 5 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.Adhered to state laws regarding alcoholic beverage services and customer regulations.

Durham, North Carolina, United States

Maintained accurate stock records and schedules.Fulfill daily inventory orders for each engine line via supply web chain.Divided cargo received by account number and intended location.Communicate with various vendors via E-Mail and Phone to fulfill missing/short orders.Certified forklift operator.Placed loads in the optimal manner to maximize efficiency of work.Picked up incoming stock and delivered materials to designated locations.Conducted weekly inventories of materials on the work floor.Oversee inventory (over 1000 parts of hardware) for engine lines GE90, GENX, GE9X, & GP7200.Knowledgeable about Excel and Outlook.Quality Control of incoming 2bin material

Morrisville, North Carolina, United States

Install and troubleshoot cable, telephone and internet services.Skillfully use various equipment (hand tools, power tools, ladders, signal level meters, etc).Weekly warehouse training (operating forklifts, dollies, etc).Maintain stock necessary for completing work orders.Recorded information (Signal levels, work completed, equipment used, etc) for each work order.Stay up-to-date on latest, general technology (tablets, Virtual Reality headsets, Smart TVs).

Bachelor Of Engineering (Beng), Computer Engineering, Sophomore

High School Graduate