Vp, Customer Solutions Lead For Caribbean And Central America
Current• Led high performing Product Management teams to create, implement, and optimize value for customers and shareholders. • Market Strategy for Consumer, Digital, Commercial, Security, Loyalty, and Transfer Solutions.• Led Product Strategy go to market plans in collaboration and best practices sharing with regional and global product management teams.• Exceeded financial and KPI targets by empowering teams with strategies, focus, and ownership.• Launched a Digital Optimization methodology to enhance digital experiences. • Built a collaboration community to share product management best practices and pre-align on regional proposals for new products, bundles, pricing, and mandates.• Implemented a framework to align, prioritize and assign teams to strategic sales opportunities.• Launched several market wide loyalty programs to drive consumer preference.
