Willis Cowden Email & Phone Number

San Francisco, Ca, Us

San Francisco Bay Area

•Develop product strategy and roadmap based on client and market needs and strategic business opportunities.•Align team members across the company on a shared vision and steer execution on that vision.•Understand and prioritize the backlog, new features and bug fixes to maximize the impact of our product on our clients.•Partner with UX to do client validation, gather client and market research and provide design feedback.•Work cross-functionally to collect product ideas and feedback from colleagues and clients.•Work with engineering & QA team members to deliver new features, identify issues and work towards fixes.•Define, analyze and refine metrics based on platform utilization that align with our company goals to guide product development.

San Francisco Bay Area

•Own data around platform usage, ownership, and other key product metrics across the company.•Manage engineering release communications.•Foster collaboration between product / engineering and client success teams.•Increase the level of product knowledge across the UpMetrics team.•Champion the UpMetrics platform externally.

San Francisco Bay Area

• Onboard partner clients to our data visualization platform so that they see value from day 1, leading to user and client retention• Assist clients through data analytics and provide feedback on their operations that illuminate actionable insights for their program • Provide feedback to clients on any technical issue and work closely with our development team to ensure that our client's needs are met• Enable clients and colleagues to understand our platform as much as possible through documentation and live walk throughs

Oakland

Value based and team oriented coach helping 13 & 14 year old athletes have fun and understand the impact of teamwork.•2 time Assistant Coach and 5 time Head Coach•Playing time is determined by attitude and effort rather than skills•Core values of teamwork, fun, and growth mindset are applied at every practice and game•Values lead to success over time, culminating in representing all Northern California Little Leagues in the West Coast Regionals, finishing in 4th

San Francisco Bay Area

• Managed Salesforce and the entirety of the business operations for two sales teams. • Processed all data for our clients and created efficient processes using excel that allowed the team to triple the quantity of data we processed, while ensuring a 24-hour turnaround. • Bridged the gap between sales and product through communication and analytics, leading to a more stable product and a tripled active user base. • Presented sales data in team meetings, providing insights that allowed the individuals and teams to work more effectively and efficiently, helping revenue consistently grow. • Gathered and analyzed data for top executives including the COO using SQL, Salesforce, and Google Analytics, helping determine profitability and whether the company needed to pivot.

Davis, Ca

• Mowed greens, raked sand traps, set up the course, and performed other miscellaneous manual labor activities to make the golf course the best in the area. • Coordinated with co-workers to ensure our common goal was reached every day by the correct time. • Worked with many non-English speakers and learned to communicate through my actions. • Worked early morning and night shifts including many overtime hours.

Davis, Ca

• Worked in part of a student-based team attempting to start a business in online clothing and accessory sales. • Communicated directly with our business partners to incorporate their product into our sales catalog. • Analyzed pricing and marketed our product in a team environment. • Learned how a business starts through first hand experience, especially the importance of teamwork.