Willis Cowden Email & Phone Number

San Francisco Bay Area

• Develop product strategy and roadmap based on client and market needs and strategic business opportunities.
• Align team members across the company on a shared vision and steer execution on that vision.
• Understand and prioritize the backlog, new features and bug fixes to maximize the impact of our product on our clients.
• Partner with UX to do client validation, gather client and market research and provide design feedback.
• Work cross-functionally to collect product ideas and feedback from colleagues and clients.
• Work with engineering & QA team members to deliver new features, identify issues and work towards fixes.

San Francisco Bay Area

• Own data around platform usage, ownership, and other key product metrics across the company.
• Manage engineering release communications.
• Foster collaboration between product / engineering and client success teams.
• Increase the level of product knowledge across the UpMetrics team.
• Champion the UpMetrics platform externally.

San Francisco Bay Area

• Onboard partner clients to our data visualization platform so that they see value from day 1, leading to user and client retention
• Assist clients through data analytics and provide feedback on their operations that illuminate actionable insights for their program
• Provide feedback to clients on any technical issue and work closely with our development team to ensure that our client's needs are met
• Enable clients and colleagues to understand our platform as much as possible through documentation and live walk throughs

Oakland

• Value based and team oriented coach helping 13 & 14 year old athletes have fun and understand the impact of teamwork.
• 2 time Assistant Coach and 5 time Head Coach
• Playing time is determined by attitude and effort rather than skills
• Core values of teamwork, fun, and growth mindset are applied at every practice and game
• Values lead to success over time, culminating in representing all Northern California Little Leagues in the West Coast Regionals, finishing in 4th

San Francisco Bay Area

• Managed Salesforce and the entirety of the business operations for two sales teams.
• Processed all data for our clients and created efficient processes using excel that allowed the team to triple the quantity of data we processed, while ensuring a 24-hour turnaround.
• Bridged the gap between sales and product through communication and analytics, leading to a more stable product and a tripled active user base.
• Presented sales data in team meetings, providing insights that allowed the individuals and teams to work more effectively and efficiently, helping revenue consistently grow.
• Gathered and analyzed data for top executives including the COO using SQL, Salesforce, and Google Analytics, helping determine profitability and whether the company needed to pivot.

Davis, CA

• Mowed greens, raked sand traps, set up the course, and performed other miscellaneous manual labor activities to make the golf course the best in the area.
• Coordinated with co-workers to ensure our common goal was reached every day by the correct time.
• Worked with many non-English speakers and learned to communicate through my actions.
• Worked early morning and night shifts including many overtime hours.

Davis, CA

• Worked in part of a student-based team attempting to start a business in online clothing and accessory sales.
• Communicated directly with our business partners to incorporate their product into our sales catalog.
• Analyzed pricing and marketed our product in a team environment.
• Learned how a business starts through first hand experience, especially the importance of teamwork.