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Taylor Smith is listed as Director @ Houston Chronicle | Client Success + Advertising | Creative + Product Strategy | Board Member at Houston Chronicle, a company with 964 employees, based in Houston, Texas, United States. AeroLeads shows a work email signal at chron.com and a matched LinkedIn profile for Taylor Smith.
Taylor Smith previously worked as Director of Client Success and Retention at Houston Chronicle and Associate Director of Marketing at Dimassimo Goldstein. Taylor Smith holds B.A., Mass Communication-Advertising from Texas State University.
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AeroLeads found 1 current-domain work email signal for Taylor Smith. Compare company email patterns before reaching out.
As the Director of Client Success and Retention at Houston Chronicle, I lead a team of six client success/account managers who are responsible for delivering value, satisfaction, and growth to our digital advertising clients. I develop and implement processes and workflows to support sales programs, client sentiment metrics, retention, and reporting. I also launched automated client onboarding, surveys, journeys, and segmentation to enhance client experience and loyalty.I have a background in strategic, organizational, and marketing communications, with an M.A. from Texas Tech University and a B.A. from Texas State University. I've researched on mergers and acquisitions, remote workforce, mental health, and online wellness communities. I have also worked in advertising agency settings, where I focused on account management, creative strategy, branding, and communications. I am passionate about reading, writing, learning, language, and the human condition.
Listed skills include Advertising, Public Relations, Leadership, Writing, and 33 others.
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Houston, Texas, United States
Lead a team of six client success/account managers responsible for post-sale digital advertising client management, KPI and value delivery, digital strategy pivots, and campaign analysis. Develop processes and workflows to support digital advertising sales programs, client sentiment metrics, retention, and growth. Launched automated client onboarding, NPS.
New York, New York, United States
Focused on growth, content strategy, branding, and communications. I did this through social media/CRM management, proposals, pitches, and SOWs, or agency branding, website management, planning, and content creation. Drove agency rebrand, site design, and launched a newsletter.
Houston, Texas, United States
Clients: Blue Cross and Blue Shield of Alabama
Houston, Texas Area
Clients: HP, Inc., LG, AIG, Memorial Hermann, Baylor College of Medicine, Loomis, Texas First Bank, Cotton Holdings, The Woodlands CVB
Houston, Texas Area
Clients: HP, Inc., RBC Wealth Management, Loomis, The WellBoss Company, Engie NA.
Responsible for increasing site traffic by promoting editorial publications on social media channels. Authored one product review article.
Houston, TX
In January 2018 Wellington Group PR acquired Integrate Agency and adopted their brand.
Houston, TX
Sat on the Houston Ad Ops team, I was the point person for scheduling, executing, and optimizing display, social, and e-mail campaigns for Hearst's Connecticut properties
Other employees you can reach at chron.com. View company contacts for 964 employees →
Mike Morris
Colleague at Houston ChronicleHouston, Texas, United States, United States
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Shelly Hilliard
Colleague at Houston ChronicleHouston, Texas, United States, United States
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Spaola Gonzales
Colleague at Houston ChronicleGreater Houston, United States
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Richard Dirusso
Colleague at Houston ChronicleHouston, Texas, United States, United States
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Rosa Clark
Colleague at Houston ChronicleHouston, Texas, United States, United States
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Elizabeth Hernandez
Colleague at Houston ChronicleHouston, Texas, United States, United States
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Jose Rios
Colleague at Houston ChronicleLa Porte, Texas, United States, United States
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Lynwood Abram
Colleague at Houston ChronicleHouston, Texas, United States, United States
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Triet Leary
Colleague at Houston ChronicleHouston, Texas, United States, United States
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Gregory Morago
Colleague at Houston ChronicleGreater Houston, United States
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Activities and Societies: Residence Hall Association, President; Student Foundation, President; Student Government, Senator/Committee Vice.
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Taylor Smith works for Houston Chronicle.
Taylor Smith is listed as Director @ Houston Chronicle | Client Success + Advertising | Creative + Product Strategy | Board Member at Houston Chronicle.
AeroLeads has found 1 work email signal at @chron.com for Taylor Smith at Houston Chronicle.
Taylor Smith is based in Houston, Texas, United States while working with Houston Chronicle.
Taylor Smith has worked for Houston Chronicle, Dimassimo Goldstein, Langrand, Adcetera, and Mugglenet.Com.
Taylor Smith's colleagues at Houston Chronicle include Mike Morris, Shelly Hilliard, Spaola Gonzales, Richard Dirusso, and Rosa Clark.
You can use AeroLeads to view verified contact signals for Taylor Smith at Houston Chronicle, including work email, phone, and LinkedIn data when available.
Taylor Smith holds B.A., Mass Communication-Advertising from Texas State University.
Taylor Smith is listed with skills including Advertising, Public Relations, Leadership, Writing, Organizational Communication, Marketing, Customer Service, and Management.
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