Yash Mehta Email & Phone Number

Halifax, Nova Scotia, Canada

Communicating with customers and sales representatives.Analyzing customer behavior.Gathering information about customer complaints.Developing aggressive retention strategies based on customer feedback.Negotiating with customers to renew contracts and retain business.Meeting with the sales team to propose customer retention solutions.Writing and presenting customer behavior reports.Building positive relationships with customers and business associates.

Halifax, Nova Scotia, Canada

Answered constant flow of customer calls with minimal wait times.Answered customer telephone calls promptly to avoid on-hold wait times.Responded to customer requests for products, services, and company information.Updated account information to maintain customer records.Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.Clarified customer issues and determined root cause of problems to resolve… Show more Answered constant flow of customer calls with minimal wait times.Answered customer telephone calls promptly to avoid on-hold wait times.Responded to customer requests for products, services, and company information.Updated account information to maintain customer records.Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.Clarified customer issues and determined root cause of problems to resolve product or service complaints.Participated in team meetings and training sessions to stay informed about product updates and changes.Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly. Show less

Calgary, Alberta, Canada

Answered customer questions about sizing, accessories, and merchandise care.Solved customer challenges by offering relevant products and services.Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.Engaged with customers to effectively build rapport and lasting relationships.Educated clients on current promotional offerings and products using persuasive selling tactics.Promoted conversion of casual shoppers into… Show more Answered customer questions about sizing, accessories, and merchandise care.Solved customer challenges by offering relevant products and services.Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.Engaged with customers to effectively build rapport and lasting relationships.Educated clients on current promotional offerings and products using persuasive selling tactics.Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor. Show less

Montreal, Quebec, Canada

Resolved concerns with products or services to help with retention and drive sales.Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.Took payment information and other pertinent information such as addresses and phone numbers to place orders.Achieved high satisfaction rating through proactive one-call resolutions of customer issues.Complied with company policies and procedures by encouraging positive and effective work… Show more Resolved concerns with products or services to help with retention and drive sales.Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.Took payment information and other pertinent information such as addresses and phone numbers to place orders.Achieved high satisfaction rating through proactive one-call resolutions of customer issues.Complied with company policies and procedures by encouraging positive and effective work environment among employees.Offered internal and external customers first-rate customer service to maximize satisfaction and business success.Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Show less

High School Diploma, Web Page, Digital/Multimedia And Information Resources Design, A+

Activities and Societies: Great presentation, practical knowledge MCIT is going to be the wonderful college in few years and I think it.

H.S.C, Mathematics And Science, B+

Activities and Societies: VolleyBall Cricket Table Soccer Extensive experience working with youth from ages 2-15. Praised and awarded.