Yetunde O. Email and Phone Number

I am an accomplished telecommunications and global networking individual with nearly 15 years of startegic customer relations and executive assistant experience at a Fortune 500 companies (Global com Nigeria Ltd, Airtel Telecoms Networks and Joint Computer Company combined)Am purpose driven with a recognized track record of delivering results.I demonstrate an ability to navigate rapid change, solve problems, and provide ideas and innovation were necessary..Specialties:-- Strategic customer relations manager and a service differentiator.- Call center agent development.- Customer care selling and call handling skills- Resolving of immediate challenges and escalating to the appropriate unit for resolution.- Assist with customer retention. - Providing high network customers with information about the company's products and services.As an expert in my field, I have contributed excellently to the growth, goals and objectives by providing innovations, ideas which are results oriented.I am dedicated,trustworthy and a team player,and exhibit peoples management skills.As a professional in my field,with years of experience,I have been oppurtuned to work with diverse cultures.I am passionate about what I do and am an individual who strives for excellence..