James Hall Email & Phone Number

Washington, District Of Columbia, United States

Silver Spring, Maryland, United States

Greenville, South Carolina Area

• Actively plan, manage, and oversee training product development stages and products for the Training and Development team.
• Interface with customers to introduce the training program and facilitate the handoff to appropriate team members.
• Work with department leaders to facilitate successful cross-team collaboration.
• Train and coach managers, supervisors and instructors involved in employee and/or customer development efforts.
• Establish processes to continually evaluate product performance and effectiveness.
• Diagnose and resolve technical issues and document processes to ensure compliance with industry standards.

New Carrollton, MD

• Develop and implement comprehensive transit car maintenance training programs for CMNT electricians.
• Design new-hire technical training program for all incoming CMNT electrical and mechanical technicians
• Implement new training strategies based upon statistics derived from needs analyses
• Manage curriculum, scheduling, and execution of department-wide training program designed for new-hires
• Facilitate highly technical training courses to accommodate all learning styles
• Consult with supervisory and managerial level personnel to determine effectiveness of training and compliance with prescribed maintenance procedures. Make appropriate recommendations for additions or deletions to.

Washington D.C. Metro Area

• Perform repairs, inspections, required adjustments testing, troubleshooting, cleaning, lubrication, and scheduled maintenance on assigned rail car equipment in accordance with wiring diagrams, schematics, operation.
• Perform preventative, scheduled, unscheduled, or corrective maintenance, troubleshoot and test all vehicle systems and components using precision measuring equipment such as meggars, multimeters, micrometers.
• Test and calibrate systems and equipment to ensure proper system operations using test equipment or precision measuring instruments.
• Maintain rail car vehicle traction motors, motor generators, auxiliary motors and door operators by performing scheduled maintenance inspections and tests, removing, and replacing or repairing defective or worn parts.
• Maintain electro-mechanical equipment and devices (cam controllers, unit switches, motor controls, solenoid valves and switches) and system interfaces (trainline circuitry, electrical couplers).
• Maintain electronic systems, solid state and control equipment, power supplies, amplifiers and logic boards.

Rockville, MD

• Managed multiple technical teams to perform at peak levels of efficiency
• Completed diagnosis and related repairs in a timely manner
• Consulted with service managers, service writers and members of the parts team regarding customer repairs to create repair estimates for customer review
• Educated customers on benefits of preventative maintenance repairs
• Created job stories detailing the repair process

Gaithersburg, MD

• Process Instructor for Toyota 90L Pedal Modification
• Process Revision Manager for Toyota 90L Pedal Modification
• Head of 90L Pedal Modification Team
• Managed multiple technical teams to perform at peak levels of efficiency
• Completed diagnosis and related repairs in a timely manner
• Consulted with service managers, service writers and members of the parts team regarding customer repairs to create repair estimates for customer review

Baltimore, Maryland Area

• Ordered, organized, and supplied all parts needed for current and upcoming repair orders
• Upon receiving work order requests, prepared and organized all necessary materials
• Facilitated the most efficient completion of all outstanding work orders
• Maintained continuous contact with suppliers in reference to pending order status
• Created credit reports for all returned orders
• Continued to improve knowledge and expertise in the profession

Baltimore, Maryland Area

• Created and controlled Stock Orders
• Designed and built sales displays to generate higher sale numbers on quick moving items
• Supervised floor teams through organization and delegation of daily assignments
• Trained and educated new employees on processes and procedures of store operations
• Generated sales and product reports
• Maintained daily and weekly monetary reports