Our Mission: Relentless Customer Focus
Customer centricity is one of the most prominent areas of lip service and corporate self-assessments that don’t match customers’ reality. The Customer Institute provides an independent view of such realities and help holding organizations accountable and honest in their commitment to customer centricity.
The Customer Institute not only certifies the degree of customer centricity of organizations around the world. We also develop the tools, methods and approaches such organizations can apply to advance their level of customer focus and create an ever-improving customer experience.
Who we are
The Customer Institute is an independent not for profit organization. Experts, practitioners, authors, and educators from the field of customer centricity make up our board of directors as well as the much larger group of contributors to our research and tool development.
Our global presence provides for a non-biased view of customer centricity and excellence in customer experience. We incorporate the latest in best practices from around the globe in our certification programs and tool recommendations.
Company Details
- Employees
- 28
- Founded
- -
- Address
- Düsseldorf, De
- Industry
- Research Services
- NAICS
-
Scientific Research and Development ServicesResearch and Development in the Physical, Engineering, and Life SciencesResearch and Development in the Physical, Engineering, and Life Sciences (except Nanotechnology and Biotechnology)
- Website
- customer-institute.org
- Keywords
- Customer Centricity, CX Tools Certification, Customer Experience, CX, CX Certifications, CX Curriculum, CX Career Growth.
- HQ
- Düsseldorf
Customer Institute Questions
Customer Institute's website is customer-institute.org
Customer Institute's LinkedIn profile is https://de.linkedin.com/company/customer-institute
Customer Institute has
28 employees.
View email and phone details for 28
employees at Customer Institute.
Customer Institute's industry is
Research Services
Customer Institute's top competitors are
Cxega | Customer Experience Egyptian Association,
Loyalty Metrics,
Futurelab,
Douglas Jackson,
Customer Experience Professionals Association (Cxpa),
Arcet Global,
Customer Experience Romania,
International Dairy Foods Association (Idfa),
Elephant,
Customer Centricity World Series.
Customer Institute's categories are Research Services
Customer Institute's founding year is 2018
