Stefanie Marques Email & Phone Number

Rio De Janeiro, RJ, BR

Rio De Janeiro, Rio De Janeiro, Brasil

Recebimento e gestão de leads qualificados, com uma compreensão profunda do perfil e das necessidades dos clientes.Utilização e manutenção do CRM HubSpot, garantindo a organização e a precisão dos dados de clientes e leads.Participação em reuniões diárias de análise de métricas e procedimentos, contribuindo para a melhoria contínua dos processos comerciais.

Prospecção de Leads B2B com identificação e abordagem de potenciais clientes corporativos utilizando Salesforce, Apollo e LinkedIn Sales Navigator.Análise de Mercado: Avaliação de empresas que poderiam se beneficiar de cursos de inglês para uso interno, com foco em setores de Comércio Exterior e acadêmico, considerando a sazonalidade e impactos econômicos.

Rio De Janeiro, Rio De Janeiro, Brasil

Academic monitoring with a scholarship for the Integrated Project I course, under the guidance of Professor Dr. Irineu Soares. Responsibilities included conducting research, developing tasks for students, and learning about grading assessments and plagiarism analysis.The Projeto Integrador courses aim to align theoretical learning with practical.

Rio De Janeiro, Rio De Janeiro, Brasil

Responsibility: Leading the second phase of B2B sales.Expertise in consultative sales through physical demonstrations of platform access, identifying prospects' pain points, conducting financial and contractual negotiations, and monitoring cases in the CRM until conversion into clients.

Rio De Janeiro, Rio De Janeiro, Brasil

Rio De Janeiro E Região, Brasil

Educational market analysisMapping and prospecting, qualification, follow-up, and scheduling meetings with qualified leadsSetting parameters and strategies for capturing Ideal Customer Profiles (ICPs)CRM management (Pipedrive)Spreadsheet management (Google Sheets)Monitoring of metrics (individual and collective KPIs)Participation in the formulation of.

Rio De Janeiro E Região, Brasil

Outsourced service for Bradesco Seguros, providing telephone support (both outbound and inbound) for individuals interested in automobile and home insurance policies. Focused on sales quotations, general insurance information, and the contracting process.

Rio De Janeiro E Região, Brasil

Customer service through sales in the bookstore, stationery, children's, and humanities sections, including searching for materials, organizing the area, recommending products to customers, and handling product transfers between stores. Also provided Customer Service support both in-person and over the phone, managing special orders, gift wrapping.

Rio De Janeiro E Região, Brasil

Outsourced service for Estácio de Sá University. Active and receptive telephone support for prospects, applicants, and students of the institution. Provided guidance to candidates and prospects regarding courses, costs, and locations, in addition to the enrollment/registration process. Offered specialized support to institution students, assisting with.

Bachelor'S Degree, Law Studies

Postgraduate Lato Sensu - Specialization, International Trade

Activities and Societies: International negotiation practices, learning in import and export management, tax management, logistics.

Bachelor'S Degree, International Relations

The International Relations program at UFF was the first of its kind in a public university in Rio de Janeiro, established in 2018. This.

High School

Completed high school in 2011. Technical education in computer science was interrupted in the second year. This provided an intermediate.