Adam Brenner Email & Phone Number

Denver, Colorado, United States

I led a team of customer operations teammates in the areas of process improvement, knowledge resource development, internal communications, executive escalation/crisis management, and customer experience delivery. I investigate common service issues, design and implement solutions, and ensure that internal teams have the knowledge and resources to be.

Greater Denver Area

As a Manager of Owner Support at Evolve, I led a team of 10-12 Customer Support Specialists in a unique and challenging industry. Our owners rely on Owner Support Specialists to make vacation rental easy, which means my team provided strategic advice, answered complex questions, and responded to time-sensitive requests. In my role, I helped my team provide.

Denver, Colorado

As an Owner Support Specialist, I took pride in providing consistent, world-class support for our owners to help them grow their small businesses. After soaking up industry knowledge and learning the ins and outs of Owner Support at Evolve, I leveraged my previous experience working directly with people and my passion for helping others with their career.

Des Moines, Iowa Area

• Update and maintain HRIS system for all employees across the Midwest Region
• Integrate data for employees from two acquired companies into OMG HRIS system andcommunicate new benefit options and company policies with new team members
• Oversee documentation of all employee changes for SOX reporting to maintain compliancewith employment law practices

Des Moines, Iowa Area

• Perform HR generalist responsibilities for 130 employees located across seven offices in 2 states
• Conduct compensation analysis and propose base pay and variable pay proposals to managers during annual salary review period
• Oversee benefit administration for new hires/terminated employees
• Integrated employees from two acquired companies into MEC culture and benefits
• Created and implemented a new employee referral program that has resulted in a more than 100% increase in referrals
• Recorded an estimated cost savings of $300,000 to date in staffing expenses by bringing the recruiting process in-house

Des Moines, Iowa Area

My time at Siegwerk, a global manufacturer of packaging ink, was extremely positive and allowed me to gain valuable experience in many different areas of HR. Some highlights of my responsibilities and accomplishments at Siegwerk include: Full Cycle Recruiting efforts such as:Building relationships with hiring managersSearching job databases for qualified.

Pre-employment orientation for student employeesProcessing applications for over 300 on-campus jobsEvaluating applications and experience to assign student employees to various positions throughout the university.