Joe Akture Email & Phone Number

Seattle, Washington, Us

Focused on Product/Platform Security.

Herndon, Va, Us

Reporting to the CISO to work on strengthening Deltek's security posture.

San Francisco, Ca, Us

* Design validations, business cases and rollout planning for InfoSec initiatives including security infrastructure & tooling.* Deployment of several cloud-based and endpoint agent threat protection solutions across the enterprise.* Threat/risk assessment and integration of security operations for new subsidiaries on three separate M&A consolidations.* Budget management, vendor relationships, pentest coordination, security metrics, compliance support * Successfully researched, planned for, onboarded and managed various security solutions, including: - Inventory tracking and vulnerability detection for open source components - Pre-release security audits and app store validations for mobile applications - Third party risk management with continuous tracking of supplier security ratings - Crowdsourced vulnerability testing via the paced release of a bug bounty program

Seattle, Wa, Us

➢ Directed an agile development team through multiple feature releases to enhance Real’s ecommerce platform which runs purchase transactions and subscription billing of digital goods (e.g. apps, games, music). Maintained platform web service APIs for payment processing, taxes, invoicing, fulfillment, geo-location, affiliates and other related functionality. Oversaw web applications for User Authentication, Account Management and Customer Servicing. Provided leadership and support as the Scrum Master.➢ Delivered ecommerce platform changes that helped achieve Payment Card Industry Data Security Standard (PCI-DSS) compliance. This enterprise-wide project involved relocating Real’s data center to a certified facility, live migration of high volume transactional Oracle databases, integrating with a new payment processor, along with decommissioning obsolete applications and hardware, all constrained by the need to minimize downtime.

Seattle, Wa, Us

Delivered the ecommerce service APIs that opened up lodging room reservations and bookings for the company's Service Oriented Architecture (SOA) transformation.• Oversaw multiple releases along with end-to-end integration from point-of-sales to inventory management and supplier notification.• Single point of contact for continuous customer support.• Praised for the comprehensive yet simple to understand API dictionary that enabled easy onboarding of internal partners to new platform.• Helped transform hotel lodging system architecture from a cumbersome monolithic entity to loosely coupled independent services that can deliver speedy component releases and handle new supply channels, while maintaining backwards compatibility.

Redmond, Washington, Us

• Feature owner and live site manager for customer facing web properties on Windows Live, including https://signup.live.com (new account registrations for Hotmail, Messenger, Spaces, Bing Search, etc.), http://download.live.com (Messenger, Movie Maker & client app downloads) and http://ideas.live.com (enrollment for private beta releases, oversaw decommissioning and redirection of site).• Launched multiple product releases through planning, development, testing, deployment stages. Helped design new functionality, gathered requirements and wrote technical specifications. Coordinated and managed localization (45+ languages), globalization (75+ markets), accessibility, capacity planning & performance analysis, security checks, legal & privacy reviews, instrumentation and related issues.• Increased new accounts to over a million users per day, handled growth by improving site performance and load times without additional hardware. Focused on anti-spam efforts to prevent fraudulent accounts through behavior modeling, enhanced instrumentation & reporting and IP blocking.• Partnered across teams on different continents to coordinate efforts on diverse set of projects, including Content Management Systems, Search Engine Optimizations (SEO) for marketing/merchandizing sites, user navigation and customer engagement experiences, and designing sites for mobile browsers.

Fort Lauderdale, Fl, Us

Atlanta, Georgia, Us

• Managed high visibility extranet project for servicing business partners of this specialized insurance company. Established baseline and change management procedures.

New York, Ny, Us

• Owned international data warehousing and reporting solutions for key operational & financial metrics. Partnered with regional stakeholders to identify core processes that measured performance; developed automation mechanisms for sourcing, extracting and distributing the data via standard reports and executive dashboards. Participated in regional audits to certify data accuracy.• Implemented over a dozen successful intranet applications, including projects that supported risk management, improved credit/collections decisions, measured operational efficiency, tracked call center analyst performance, provided content management services, etc., all with significant cost savings. • Managed all aspects of these initiatives, including scheduling, budgeting (from $50K-$500K per project), hiring and managing of resources, and communications to stakeholders.• Directed data production staff and was responsible for timely processing and worldwide distribution of application data, successful release of new versions, helpdesk support, pre-release testing, end user manuals, and project/technical documentation.• Recruited, managed, trained and mentored a team of 6-10 developers. Interviewed potential new hires, created tests to gauge technical skills. Supported growth of direct reports to help them achieve their career aspirations.• Created a data mart which consolidated BPS-related information from enterprise (mainframe) and local data sources. The system provided the ability to analyze payment patterns and match them with customer profiles and billing patterns, a first within American Express. • Completed optimization studies and analyzed cost/revenue implications of various new initiatives (such as Pay-By-Phone, Cust. Relationship Statements, etc.) from billing or payment perspectives. Put together a model that assisted in more precise forecasting of remit volumes received at the payment centers.

M.B.A., Business Administration

B.A., Economics