Amy D. Email & Phone Number

Alexandria, Va, Us

Fairfax, Virginia, United States

. Manages all verbal and written communications with Tenants, Owners, Engineering Staff, and Management for a Portfolio of 9 properties measuring over 250,000 square feet combined.. Efficiently and accurately processes invoices using Nexus software; this process includes uploading invoices, cross referencing charges with the budget, and assigning the appropriate GL coding and notes.. Creates and maintains scheduling for a property management team compromised of one manager, one administrator, and three engineers.

Arlington, Virginia, United States

• Managing and routing all incoming calls, cultivating business relationships with tenants to help with tenant retention.• Processing and coding account payable invoices, check requests, and vendor accounts in real estate software, Yardi. • Managing service calls for various contracted repairs such as HVAC, electrical, plumbing, doors, locksmiths, floors, signage, landscaping, and emergency services. • Delegating and monitoring the progress of engineers, janitorial staff, and other work orders requested through Angus work order software.

Alexandria, Virginia, United States

· Supporting the executive, while maintaining confidentiality and accuracy within a fast-paced environment.· Coordinating communications, calendars, and supplies for projects within the remodeling department.· Providing administrative support across all departments as needed.

Alexandria, Virginia, United States

· Researched and obtained Small, Woman-Owned, and Service-disabled Veteran designations for the company through the state and federal government.· Created one-of-a-kind memes, gifs, and videos for social media posts for all three franchises on Instagram, Facebook, and Twitter.· Photograph sites and written commentary for the company website to broaden the customer base through the internet.

Alexandria, Virginia, United States

· Allocated projects, called in by customers, to the appropriate production team with accurate descriptions of the job sites and requirements for optimal results.· Created and distributed comprehensive excel worksheets for all staff to be informed of the maintenance needs of vehicles, equipment, and project statuses.· Established schedules for all 12 technicians with consistent and in-depth communication daily.

Accokeek, Md

· Planned, organized, and managed the work of mechanics to ensure that repairs were accomplished in a timely manner.· Scheduled maintenance for over 75 heavy machines. · Forged positive relationships with management staff and customers at over 7 locations.

Bladensburg, Md

· Aided truck drivers with directions and maintaining delivery schedules.· Translated data into multiple databases for business-wide information usage and comprehension.· Implemented the use of Google Earth for the entire branch to assist in the efficiency of the delivery dates and routes.· Saved company thousands of dollars by negotiating and acquiring discounts from commercial carrier vendors.

Washington D.C. Metro Area

· Forged positive relationships with 12 to 18 Au Pairs and their Host Families at any given time.· Organized and hosted social events for Au Pairs and Host Families monthly.· Conducted in-depth interviews, housing evaluations, and orientations for the safety and wellness of the Au Pairs and the Host Families.· Completed and processed paperwork for interviews, housing evaluations, and orientations clearly, concisely and in a timely manner.

Washington D.C. Metro Area

· Relayed pertinent information to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.· Monitored alarm systems to detect emergencies such as fires and illegal entry into establishments.· Answered routine inquiries and referred calls not requiring dispatches to appropriate departments and agencies.· Achieved a positive work environment especially during high stress situations.

Chantilly, Va

· Earned a Secret (NACLC) Clearance granted by DISCO ·· Trained multiple central station dispatchers in access, fire, and burglary monitoring systems successfully.· Completed DCJS ES Dispatcher course and acquired registration card.· Learned and perfected professional use of multi-line phone system.

· Supervised, prepared work schedules, and delegated specific duties ·for shifts of 5 or more officers daily.· Explained situations surrounding accidents and/or incidents in written reports for management's records.· Observed and reported suspicious/ dangerous occurrences to the appropriate authorities.

Woodbridge, Va

· Assisted with the organization of products in the self-serve warehouse. ·· Initiated positive customer relations by offering help before it was requested.· Researched information for customers using the in-house computer system.

Woodbridge, Va

· Multi-tasked effectively between food service, cleaning, cashiering, and customer service.· Correctly and politely provided items requested by customers.· Issued receipts, refunds, credits, and/or change due to customers.