Alex Sharp work email
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Alex Sharp personal email
At my core, I really enjoy assisting people and helping them resolve problems that arise everyday. For me, it doesn't matter if that's a retail context, or food service, or even digital - these are all areas that I'm knowledgeable in and if anyone were to come to me with a problem I'd be happy to help them find a solution. I would say my strengths are in teamwork and team development, and finding ways to make processes not only more efficient, but more enjoyable for everyone involved. Granted, I can only innovate well when I'm familiar with the subject matter, so I do what I can to continue learning online (such as my IT coursework, familiarizing myself with different Excel functions, etc.)
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Client Services RepresentativeUniversal Property & Casualty Insurance Company Apr 2024 - May 2024Orlando, Florida, United States- Maintained real-time call documentation using CRM software to enhance customer satisfaction and meet call center KPIs.- Addressed complex customer inquiries swiftly by leveraging SOPs and advanced problem-solving capabilities -
Inbound Customer Service RepresentativeAccredo - An Express Scripts Company Nov 2022 - Nov 2023Orlando, Florida, United States- Maintained real-time call documentation using CRM software, achieving 95% accuracy rate to enhance customer satisfaction and meet call center KPIs.- Assessed comprehensive PBM benefits, streamlining mail-order processes and enhancing customer satisfaction.- Ensured efficient handling of customer complaints through detailed documentation and escalation procedures, enhancing the overall customer satisfaction rating- Addressed complex customer inquiries swiftly by leveraging SOPs and advanced problem-solving capabilities, achieving improvement in first-call resolution rates. -
Food Service WorkerAramark Jul 2021 - Aug 2022Tallahassee, Florida, United States- Created high-quality food items with precision, adhering strictly to food safety, handling, and sanitation standards, while delivering exceptional customer service.- Rotated roles between different kitchen stations, mastering a range of skills from vegetable slicing to meat grilling, ensuring one can cover multiple shifts as needed.- Contributed to the successful opening and closing of operations by meticulously followed established procedures and using appropriate tools and equipment.- Trained new staff in essential culinary skills while optimizing time management, prep work, and food inventory. -
Customer Service Team LeadFollett Higher Education Feb 2019 - Aug 2021Tallahassee, Florida, United States- Trained new staff in essential customer service and sales skills while optimizing time management and store inventory.- Spearheaded a high-performing customer service team, driving success by improving customer satisfaction ratings.- Managed online order fulfillment, contributing to a significant increase in online sales.- Played a key role in seasonal data entry, ensuring alignment with course requirements.- Conducted opening and closing procedures, including POS and safe counts. -
Retail AssociateFollett Higher Education Aug 2018 - Feb 2019Tallahassee, Florida, United StatesI was hired from a seasonal position with the same duties.- Greeted and assisted customers, ensuring a positive shopping experience.- Answered store inquiries, directed phone callers appropriately.- Operated POS system for accurate and efficient transactions.- Practiced safe money handling procedures for financial transactions.- Maintained fully stocked sales floor with accurately priced items
Alex Sharp Education Details
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Biology/Biological Sciences, General -
Lake Nona High SchoolHigh School Diploma
Frequently Asked Questions about Alex Sharp
What is Alex Sharp's role at the current company?
Alex Sharp's current role is Customer service leader.
What is Alex Sharp's email address?
Alex Sharp's email address is al****@****ark.com
What schools did Alex Sharp attend?
Alex Sharp attended Florida State University, Lake Nona High School.
Not the Alex Sharp you were looking for?
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Alex Sharp
Nashville, Tn5gmail.com, netins.net, frothlogic.com, sharesecret.co, zaarly.com6 +161524XXXXX
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1gmail.com -
3registria.com, hartehanks.com, hartehanks.com -
Alex Sharp
Austin, Tx4cisco.com, hotmail.com, google.com, google.com3 +153072XXXXX
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