Responsible for: Negotiating SLA’s on behalf of QLD office  Identifying and developing new business for HRG Australia Developing and maintaining existing client base All new contract negotiations with prospective clients Ensuring all contract obligation are met Developing and maintaining budgeted sales targets  Determining policy and direction of client management strategies Consulting on cost reduction strategies, in line with individual company requirements Developing and maintaining business plans with individual clients to meet their requirements Achievements: Delivered additional cost savings to existing clients through strategic review and analysis Delivered cost savings in excess of 10% on client spend and operational cost through review procedures and costs  Held a leadership team position in Queensland office  Led team of business manager’s in contract renegotiation and company presentations

Responsible for: Leadership role in assisting in the management all Brisbane based staff  Developing and maintain all airline customer relations activities in Queensland  Organize and conduct media and press conferences Developing and maintaining financial profitability targets  Developing and maintaining new business opportunities Developing and maintaining strategies to deliver financial returns for Garuda Orient Holidays Achievements: Increased product placement and awareness of Garuda and Garuda Orient Holidays in the QLD market place  Mentored sales colleagues nationally on new product and sales initiatives Co-ordinate Garuda Indonesia involvement in worldwide client conferences Fully responsible for 2 national educationals with over 80 consultants annually Achieved annual financial growth in line with budgeted expectations