Senior Project Manager
CurrentLead the establishment of a Project Management Office (PMO), overseeing the implementation of software, processes, and procedures to ensure precise development and strategic delivery. Direct Product Management efforts, including managing product and service delivery, conducting demos, and overseeing build processes. Utilise data-driven estimating techniques to enhance turnover while optimising Azure costs across various products. Implement initiatives to reduce Service Desk tickets by improving internal systems, automating repetitive tasks through script building, and enhancing customer communications.Champion a culture of data-driven decision-making, leveraging insights to drive business strategies. Coordinate global operations, delivering to prestigious universities worldwide across diverse time zones and teams. Evaluate the utilisation of artificial intelligence (IA) to enhance business functions, fostering continuous improvement and innovation.