Providing leadership for CCS to give comfort, hope, and resources for neighbors in need.

Provide marketing and communication consulting services to increase home decor sales.

FUNDRAISING/DONOR STEWARDSHIP• Conducted many yearly fundraising/stewardship events including university presidential events (cocktail receptions, football parties, etc.), giving society receptions, and scholarship luncheons with student speakers. Assisted Alumni Director with Homecoming activities. Collaborated with Marketing for mailed invitations and other printed materials. Managed many silent auction fundraisers with Greater Giving.• Built relationships with prospective donors, listened to their desires to interact with the university, and connected faculty/staff with donors when appropriate to further the fundraising/university goals.• Assisted with Giving Tuesday event planning and implementation. Involved our school’s mascot to help instill a sense of school pride while giving to the campaign.• Reviewed all USF endowment agreements, re-wrote 20 agreements to ensure all were awarded according to the donor’s intent, and wrote 35 new agreements. Worked with prospect managers, Financial Aid, and the business office to develop processes and forms to streamline agreement processes. Reviewed endowment funds enabling Financial Aid to award $15,000 of unawarded donor funds one semester. Added to donor excitement by including biographies in new endowments to share with students who receive the scholarship.• Created and executed strategies for an impactful growth plan for the endowment (in progress this year).• Stewarded donor relationships/personal touches with thank you letters, cards, phone calls, etc. increasing recurring giving.• Maintained the department’s annual event calendar with engagement opportunities to timely plan and activate events.LEADERSHIP• Served on a search committee to hire an advancement staff member and a subcommittee for IT Continuous Improvement to assess, evaluate, and report on IT deficiencies. • Recruited, hired, trained, mentored, and managed four student employees’ schedules and duties.

Accomplishments:* Last review scored very high. Manager was extremely pleased with all I had accomplished in 3 months with what was expected to take a year.* Completely overhauled the data management. Wrote protocols for data entry.* Instituted financial reporting and dual-person check oversight when submitting checks for deposit.* Instituted online volunteer check-in saving 3 hours/month of data entry.* Re-started the volunteer program. Ensured everyone's safety with company-provided PPE. Volunteer program is running smoothly.* Instituted interdepartmental collaboration, always helping to ensure pantry operations run smoothly.Duties:* Recruited, scheduled, and managed individual and group volunteers. Checked-in with volunteers and ensured their expectations were exceeded. Grew monetary and in-kind donors by developing strong relationships with the volunteers.* Provided agency overview to individuals and groups as well as tours of the pantry and housing operations.* Managed the Bloomerang donor database, provided financial reporting to VP, Advancement and VP, Finance. * Entered monetary and in-kind donations and ensured donors were acknowledged and their information was up-to-date in the database.* Performed data cleanup through duplicate removal, ensuring households received one email/piece of mail, bad address correction, etc.* Assisted with donor campaigns (mailings and digital), fundraising events, and other assigned activities.

FUNDRAISING / DATA MANAGEMENT / RESEARCH / CUSTOMER SERVICEUtilized Blackbaud Raiser's Edge software to manage database operations. Managed direct mail/newsletter mailings and monthly e-newsletter. Conducted prospect research for target solicitations. Conducted grant research. Applied for grants. Assisted with event advertising, registration and payment collection.

FUNDRAISING / DONOR STEWARDSHIP• Worked with advancement fundraising teams protecting donor privacy with integrity and discretion to raise over $1 MM per year.• Managed the silent auction fundraiser and netted a 25% increase from the prior year. Assisted with multiple other silent auction events.• Stewarded donor relations with thank you letters, phone calls and donor appreciation events.COMMUNICATIONS / RELATIONSHIP BUILDING• Tracked effectiveness of fundraising events.• Engaged in department meetings to enhance productivity, meet deadlines, prioritize projects and further donor engagement plan.• Networked to share best practices and tools and enhance company presence in community meetings.PROSPECT/DONOR RESEARCH• Researched foundations to determine a possible fit for grant applications. Applied for a few grants. Tracked progress.EVENT PLANNING• Conducted multiple yearly fundraising/appreciation events, including a Community Breakfast (750+ attendees), Donor Appreciation and Trivia Night attracting over 1200 attendees/year.• Managed registration and payment for events as well as Raiser’s Edge data entry.TRAINING• Created materials for new hire onboarding and trained new employees on Raiser’s Edge Database.WRITTEN COMMUNICATION• Streamlined procedures such as write-off policy, volunteer data management and gift entry. Authored over 15 process guides.ADMINISTRATION• Completed assigned projects with efficiency and precision through consistent re-evaluation of priorities and time management.• Consistently exceeded goals in my annual performance review.

EVENT PLANNING• Junior Achievement CEO Business Challenge, and Student Business Challenges.• Created an online silent auction.TRAINING/PRESENTATIONS• Taught Junior Achievement financial education classes to elementary, middle and high school students, utilizing kits, training materials, and LMS system.• Created materials for new hire onboarding and trained a new employee on Raiser’s Edge Database.DATABASE MANAGEMENT/FINANCIAL REPORTING• Managed donor database with Raiser’s Edge. Updated donor profiles, removed duplicates, recorded gifts and tracked volunteers.• Created events in Raiser’s Edge and managed registration process and data entry.• Processed donations and complied cash receipts.• Conducted monthly financial reconciling.COMMUNICATION / SOCIAL MEDIA• Managed social media networking and updated with event photos and engaging content.VOLUNTEER MANAGEMENT/RECRUITMENT• Recruited volunteers to fill over 500 classes per year.WRITTEN COMMUNICATION• Devised and implemented money-saving pledge collection process. Streamlined procedures such as write-off policy, volunteer data management and gift entry. Authored 23 process guides.ADMINISTRATION• Managed and tracked scholarship donors and recipients.• Assisted with board meetings and material preparation.• Managed kit inventory, purchasing and office equipment.

FUNDRAISING/VOLUNTEER COORDINATOR• Led fundraisers for multiple schools and organizations.• Directed a community program for 3 years. • Increased volunteer participation in a community program by 70%.RESEARCH• Researched vendors, contractors, etc.• Investigated items for quality and usage reviews prior to purchase.VENDOR MANAGEMENT• Coordinated household maintenance and repair.• Located, screened and interviewed vendors for several remodeling projects.BUDGETING/BOOKKEEPING• Created and implemented a family budget.• Paid invoices and bills in a timely fashion.ADMINISTRATION/ORGANIZATION

TRAINING/PRESENTATIONS• Conducted presentations to clients both in large and small group settings and increased company appointments. Tailored topics/presentations to meet the needs of the client.• Showcased the company at fairs and other events.• Compiled detailed reports to management regarding client visits. Provided management with customer feedback, modifications and suggestions.

FLEXIBILITY / ATTENTION TO DETAIL / TIME MANAGEMENT• Temporarily employed at companies such as: a manufacturing plant, an international company selling large construction machines, a city borough administration department assisting with delinquent tax collections, and Penn State University Housing and Food Services coordinating summer athletic camp housing. Data entry, secretarial duties, customer management and continuous improvement were the core of my jobs.

MARKETING/MARKET RESEARCH/PROMOTIONS• Wrote marketing plan for start-up radio station project and developed station logo and brand strategies. • Prepared promotional sales materials and established clientele for advertising.• Researched trends in marketplace and developed promotional packets to advertise musicians’ services.

PUBLICITY / PROMOTIONS• Researched marketplace trends and other music artists.• Developed promotional and informative packets to advertise musicians’ services.