Strategic Communications And Engagement Advisor
CurrentWith Whitehorse City Council, I have spearheaded a complex Community Engagement and Communications strategy for Waste Service Charge and Victorian Waste and Recycling reform, Council's Affordable Housing Plan and Open Space Strategy.Backboned by the communications and stakeholder engagement framework I assisted in developing and rolling out for the Council, our engagement with the community has transformed under my advisory services.RESPONSIBILITIES• Playing key role in strategic stakeholder engagements, including developing plans• Advising on mission-critical, strategic and complex stakeholder engagements • Leading all community engagement and communications efforts on behalf of Council, including on: o Annual budget and Council plans o Open space strategy and parks & recreation plans o Planning permits for residential and commercial purposes o Roads and parking conditions o Evolving animal control measures • Capturing values of multicultural, multilingual community to represent them in Council behaviours • Conducting research and collecting data to continuously improve engagement efforts • Evaluating data for reporting and presentations • Advocating on behalf of community • Driving stakeholder engagements with all external contributors • Delivering training to staff across Council offices on community communications best practice• Leading complex consultations with diverse stakeholder groups, of: o Local Councils and State Government entities o Peak bodies and industry authorities o Corporate partners and consultants o Internal personnel, such as Engineers and Lawyers o Community groups and community members• Managing service contracts, including SLA compliance and alignment with Council values