Ashley Craft Email & Phone Number

Los Angeles, Ca, Us

United States

Goodr recently expanded our Customer Service team and I earned a role managing our brand new Account Management team!

Los Angeles, California

Calabasas, California

Malibu, Ca

Greater Los Angeles Area

• Increased department sales 12% over plan. • Produced weekly summary on training, customer feedback, merchandising changes and following week plan.• Networked with other Ralph Lauren Shop Managers to be able to better promote the brand.• Hosted monthly product knowledge seminar based on the current delivery.• Established new client relationships and promote customer loyalty.• Assisted with customer sales to meet and exceed monthly sales goals for Ralph Lauren… Show more • Increased department sales 12% over plan. • Produced weekly summary on training, customer feedback, merchandising changes and following week plan.• Networked with other Ralph Lauren Shop Managers to be able to better promote the brand.• Hosted monthly product knowledge seminar based on the current delivery.• Established new client relationships and promote customer loyalty.• Assisted with customer sales to meet and exceed monthly sales goals for Ralph Lauren shop.• Trained Ralph Lauren specialist on tools and techniques to provide customers with a unique shopping.experience Show less

Oxnard, Ca And Pasadena, Ca

• Oversaw over 20 employees in three departments and conduct annual performance reviews• Generated daily and weekly sales, productivity, and staffing reports for District Management.• Worked with the Store Manager to adhere to the payroll plan and store budget. • Meet and exceeded various company metrics by cross selling products and services.• Increased loyalty transactions by recruiting customers to company rewards program. • Completed weekly storewide Loss Prevention… Show more • Oversaw over 20 employees in three departments and conduct annual performance reviews• Generated daily and weekly sales, productivity, and staffing reports for District Management.• Worked with the Store Manager to adhere to the payroll plan and store budget. • Meet and exceeded various company metrics by cross selling products and services.• Increased loyalty transactions by recruiting customers to company rewards program. • Completed weekly storewide Loss Prevention audit and included improvement plans. • Assisted Department Leads in completing Apparel, Footwear, and Front End merchandising plans. Show less

Pasadena, Ca

• Promoted due to in-store experience in: Footwear, Cashier, Key Holder, and Front Counter Manager.• Trained and supervised all store employees on POS system and resolved return disputes.• Produced store schedule to ensure coverage on high volume days to comply with payroll.• Assisted with Human Resource logistics, hiring/termination process, and clarifying benefits to employees.• Ordered store supplies, followed monthly budget and sent out biweekly payroll to the Corporate… Show more • Promoted due to in-store experience in: Footwear, Cashier, Key Holder, and Front Counter Manager.• Trained and supervised all store employees on POS system and resolved return disputes.• Produced store schedule to ensure coverage on high volume days to comply with payroll.• Assisted with Human Resource logistics, hiring/termination process, and clarifying benefits to employees.• Ordered store supplies, followed monthly budget and sent out biweekly payroll to the Corporate Office.• Maintained and balanced cash office and store safe. Show less