Ashley Craft Email & Phone Number

United States

Goodr recently expanded our Customer Service team and I earned a role managing our brand new Account Management team!

Los Angeles, California

Calabasas, California

Malibu, CA

Greater Los Angeles Area

• Increased department sales 12% over plan.
• Produced weekly summary on training, customer feedback, merchandising changes and following week plan.
• Networked with other Ralph Lauren Shop Managers to be able to better promote the brand.
• Hosted monthly product knowledge seminar based on the current delivery.
• Established new client relationships and promote customer loyalty.
• Assisted with customer sales to meet and exceed monthly sales goals for Ralph Lauren… Show more

Oxnard, CA And Pasadena, CA

• Oversaw over 20 employees in three departments and conduct annual performance reviews
• Generated daily and weekly sales, productivity, and staffing reports for District Management.
• Worked with the Store Manager to adhere to the payroll plan and store budget.
• Meet and exceeded various company metrics by cross selling products and services.
• Increased loyalty transactions by recruiting customers to company rewards program.
• Completed weekly storewide Loss Prevention… Show more

Pasadena, CA

• Promoted due to in-store experience in: Footwear, Cashier, Key Holder, and Front Counter Manager.
• Trained and supervised all store employees on POS system and resolved return disputes.
• Produced store schedule to ensure coverage on high volume days to comply with payroll.
• Assisted with Human Resource logistics, hiring/termination process, and clarifying benefits to employees.
• Ordered store supplies, followed monthly budget and sent out biweekly payroll to the Corporate… Show more
• Ordered store supplies, followed monthly budget and sent out biweekly payroll to the Corporate Office.