Shane Baker Email & Phone Number

North Ryde, New South Wales, Australia

New South Wales, Australia

The Konica Minolta Business Solutions & Services group supports the direct sales channel in the sale of Konica Minolta Business Solutions Australia’s portfolio of print & document management applications and managed print services for the general office environment. Responsible for developing, implementing & managing the Professional Services group to provide pre-sales and implementation support & expertise, with the objective of assisting our prospective and existing customers to improve their business processes and increase productivity through the application of Konica Minolta’s experience in print & document management applications and solutions for the general office.

North Sydney

Providing strategic Consulting and Project Management services to clients in both the public and private sectors to help solve complex ECM centric business problems with measurable deliverables and outcomes.

North Sydney

OpenText is an enterprise software company and global leader in Enterprise Content Management, helping organizations to manage and gain the true value of their business content. OpenText brings two decades of expertise supporting millions of users in 114 countries. Working with our customers and partners, Open Text brings together leading Content Experts to help organizations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness.A goal-oriented senior manager responsible for building and driving the growth of OpenText’s core line of business solutions. With demonstrated experience in strategic planning, business development, people, project, risk and budgetary management, as well as developing and implementing information solutions to address business needs across a broad range of industries. Achievements include the management and growth of OpenText’s core ECM business solutions, development of strategic plans to drive the growth of the ECM business through rationalisation of product offerings, building core expertise with product teams, introduction of cross training programs, providing a focus on higher revenue (specialist) solutions and services, partner development and new opportunity “farming” from the existing product customer base. Fluent in communication at all levels of management, troubleshooting, issue management/resolution and negotiation with a strong background in team leadership, project management and professional consulting.

Responsibilities included management, planning and direction of all new system developments, assistance in the planning of client/broker system implementations, review of business requirements, management of 50 staff, risk assessment, budget control and capacity planning.Successfully lead the development and rollout of the first web-based broker insurance system in Australia and achieved 43% market share.

Sydney, Australia

Successfully headed the push into the Australian marketplace for Intuitive and lead the development localization of the Advisor Workbench (AW) insurance products at AMP. Moved to the UK to lead a team of 12 staff working on the redevelopment of the AW product.

Education record

Bachelor, Computer Science