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A goal-oriented senior IT Services Manager with demonstrated experience in managing, planning, and implementing information solutions to address business opportunities across a broad range of industries as well as driving new business development. Achievements include the development of strategic plans to drive the growth of the professional services and support groups through rationalization of team structures, introducing new work practices and training programs, providing a focus on higher revenue services and partner development.Specialties: Adept in communication, troubleshooting, issue management/resolution and negotiation with a strong background in project and resource management, consulting and capacity planning.
Ricoh Australia
View- Website:
- ricoh.com.au
- Employees:
- 788
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Digital Services National ManRicoh Australia Apr 2021 - PresentNorth Ryde, New South Wales, Australia -
Professional Services Manager - Business Solutions & ServicesKonica Minolta Business Solutions Australia Jul 2013 - Mar 2021New South Wales, AustraliaThe Konica Minolta Business Solutions & Services group supports the direct sales channel in the sale of Konica Minolta Business Solutions Australia’s portfolio of print & document management applications and managed print services for the general office environment. Responsible for developing, implementing & managing the Professional Services group to provide pre-sales and implementation support & expertise, with the objective of assisting our prospective and existing customers to improve their business processes and increase productivity through the application of Konica Minolta’s experience in print & document management applications and solutions for the general office. -
DirectorEcm Consulting Services Ltd Jul 2012 - Jul 2013North SydneyProviding strategic Consulting and Project Management services to clients in both the public and private sectors to help solve complex ECM centric business problems with measurable deliverables and outcomes.
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Practice Director - Asia PacificOpen Text Feb 2001 - Jul 2012North SydneyOpenText is an enterprise software company and global leader in Enterprise Content Management, helping organizations to manage and gain the true value of their business content. OpenText brings two decades of expertise supporting millions of users in 114 countries. Working with our customers and partners, Open Text brings together leading Content Experts to help organizations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness.A goal-oriented senior manager responsible for building and driving the growth of OpenText’s core line of business solutions. With demonstrated experience in strategic planning, business development, people, project, risk and budgetary management, as well as developing and implementing information solutions to address business needs across a broad range of industries. Achievements include the management and growth of OpenText’s core ECM business solutions, development of strategic plans to drive the growth of the ECM business through rationalisation of product offerings, building core expertise with product teams, introduction of cross training programs, providing a focus on higher revenue (specialist) solutions and services, partner development and new opportunity “farming” from the existing product customer base. Fluent in communication at all levels of management, troubleshooting, issue management/resolution and negotiation with a strong background in team leadership, project management and professional consulting. -
Systems Manager - Small Business SystemsLumley Technology Jan 1999 - Feb 2001Responsibilities included management, planning and direction of all new system developments, assistance in the planning of client/broker system implementations, review of business requirements, management of 50 staff, risk assessment, budget control and capacity planning.Successfully lead the development and rollout of the first web-based broker insurance system in Australia and achieved 43% market share.
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Technical Project ManagerIntuitive Systems 1997 - 1999Sydney, AustraliaSuccessfully headed the push into the Australian marketplace for Intuitive and lead the development localization of the Advisor Workbench (AW) insurance products at AMP. Moved to the UK to lead a team of 12 staff working on the redevelopment of the AW product.
Shane Baker Skills
Shane Baker Education Details
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Windsor High School -
Computer Science
Frequently Asked Questions about Shane Baker
What company does Shane Baker work for?
Shane Baker works for Ricoh Australia
What is Shane Baker's role at the current company?
Shane Baker's current role is Digital Services National Manager.
What is Shane Baker's email address?
Shane Baker's email address is sh****@****.com.au
What schools did Shane Baker attend?
Shane Baker attended Windsor High School, University Of Sydney.
What skills is Shane Baker known for?
Shane Baker has skills like Professional Services, Enterprise Software, Enterprise Content Management, Document Management, Program Management, Consulting, Pre Sales, Business Development, Solution Architecture, Solution Selling, Project Management, Staff Leadership And Mentoring.
Who are Shane Baker's colleagues?
Shane Baker's colleagues are Leon Fruean, Edward Mutseyekwa., Peter Bennell, Shaun Rainford, Nathan Cummins, Dennis Martinez, Varun N..
Not the Shane Baker you were looking for?
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Shane Baker
Greater Sydney Area1hotmail.com2 1256651XXXX
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1hwns.com.au
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2afsgroup.net.au, ior.com.au
2 +617389XXXXX
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1incotec.com
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