Purchase loan closer--Prepare closing packages in a highly time sensitive environment, while juggling last minute adjustments to critical closing documents requiring borrower signatures--Work directly with retail mortgage customers, coordinate with all parties, including (Title Companies, Lawyers, Loan Officers, Closers and Funders) to move mortgage loans from application to closing while ensuring high customer satisfaction--Manage my own pipeline sent via in-house system, Chase File Manager--Order and review title insurance, appraisals, payoffs, and flood and tax certificates--Coordinate with buyers, sellers, title companies, escrow agents, surveyors and real estate agents to obtain additional documentation, complete loan submissions and perform closings--Verify premium pricing, points, appropriate credits and all escrow information--Balance Final HUD1 Settlement Statement and set up wire for loan disbursement--Review incoming HUD-1 documents for compliance with Respa guidelines and procedures--Achieving and maintaining all departmental cycle time, service, and volume standards. Consistently top 25% among peers in the department. Sustained 100% quality over the last four months. Top Retail Purchase Closer March and April 2013--Volunteer tester from closing department before new system updates roll out--Member of the Chase Executive Advisory Board and Mortgage Banking Cultural Focus Group representing Downers Grove closing department

Technical Recruiter--Managed full-cycle recruitment responsibilities within multiple skill set fields--Worked directly with potential candidates in order to qualify them prior to database submission; thus ensuring candidate quality was consistent with clients' expectations --Assisted in conducting in-person interviews alongside account managersSales Assistant--Handled candidate submissions to clients and posted sales requirements into company Requisition Tracking System after participating in daily conference calls with client providers--Preformed reference checks and initial phone interviews with candidates--Tailored and coordinated all company contracts for individual employees and sub-contracting companies--Accomplished supporting 6 account managers and 12 recruiters

Member of the Retail Development Program as a Management Trainee--Provided consumer banking services: opened new customer accounts and handled individualized account transactions--Received “The Champion Award” for sustainable value of customer service, competitive spirit, community service, and ethical conduct